When I power it on it freezes and displays only a question mark

Question

MacBook Pro 13"

13인치 디스플레이가 장착된 MacBook Pro 모델에 대한 수리 정보 및 가이드.

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3D man @dangerousdan

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게시일: 2017년 4월 5일

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When I power it on it freezes and displays only a question mark

When I power it on it freezes and displays only a question mark (a flashing question mark) Can anyone please help me with this, I tried starting in safe mode but no help

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What year model is this computer? There are some issues with some of the Hard Drive Cables which could also be your problem here.

Daniel Mason 의 2017년 4월 5일

See if you can read off the systems serial number on the bottom cover and plug it into here: EveryMac - Lookup. Then paste the systems URL here for us to see.

Dan 의 2017년 4월 5일

Thanks Dan I didn't even think about them possibly not knowing what year model they bought. Thats not sarcasm either.

Daniel Mason 의 2017년 4월 5일

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답변 2개

What year model is this computer? There are some issues with some of the Hard Drive Cables which could also be your problem here. — Daniel Mason
See if you can read off the systems serial number on the bottom cover and plug it into here: EveryMac - Lookup. Then paste the systems URL here for us to see. — Dan
Thanks Dan I didn't even think about them possibly not knowing what year model they bought. Thats not sarcasm either. — Daniel Mason