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How do you remove live demo mode if "Retail App" can't be found?

I have a samsung galaxy tab s that my dad got from his friend who owns a gadget shop. I want to do a factory reset but it wont let me because it's in live demo mode. ive tried different methods like switching it off then holding the power button, volume up button and home button at once but it only says "mdm wont allow factory reset". Also, i've tried to do the method wherein you go to the retail app and input a password but I cant even find the retail app anywhere! What should I do? It's frustrating me because its preventing me from updating the android version and using all of the device's features like the fingerprint scanner. plus, there are so many junk files and cookies i cant delete and it's preventing me from installing apps. Help is appreciated. Thanks in advance!

답변되었습니다! 답변 보기 저도 같은 문제를 겪고 있습니다

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eiramiel_23, would you mind hitting the "accept as answer" button. Please, and thank you.

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Try booting into safe mode. Shut down your phone, and as it's powering back on hold down the volume down button until the lock screen​ shows. From there go to settings then to apps, and find any apps that may be taking control of your tab. Also try getting the app ES file explorer to get rid of the app.

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댓글 18개:

Installed ES explorer but cant uninstall any apps. wouldnt even let me enable root explorer on. Ive tried this in both safe mode and normal mode. Also, do you know which apps I should specifically get rid of? Thanks!

Yes I have but once I select factory reset, it says "mdm does not allow factory reset" and then the tablet reboots.

Try doing a factory reset in safe mode.

It wont let me. "Factory Reset" in Settings is all grayed out.

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Password for samsung retail mode - M729Q16K8546 or 5444

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You are the man

Ok.. The for did you pin get you into the settings for the retail app then I'm stuck there all I can do from there is go to a factory reset and then I use your long password and that just does the factory reset back into retail mode so is this watch useless I did not purchase it was given to me so it's probly stolen but it was a display item can you help

doesnt work for a latin american one...any help

What about for a Samsung s8

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You need to get the code from the Samsung relailer. Otherwise it's stolen. Or your "dad that owns a shop" can't get the code. Then your sol

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If you read the comments, it was resolved just so you know

How did you get it out

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mine says retail mode an imei is 000000000000 nothing helps

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same mine too

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Get root permission than get busybox and open terminal emulater app type su enter than type wipe all enter and wait

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Get root permission download busybox than open terminal emulator app type wipe all than wait

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Unfortunately the answer is SOMETIMES.... I unfortunately got one on E-Bay. I spent 3 days on the internet reading every response and this is what to do and the useable advice is. 1) go on the page where you can "factory reset", if it is blanked out, does not exist, or it resets but still does not work then 2) do a HARD RESET, by pressing power, volume up and home (find the full details on the net as you have to go through a whole process)... if it still stays factory, then 3) find the factory mode application, it takes you to a red screen, use 5444 to get in and there is a demo mode option switched on, if it it switchable switch it off.... if if is blanked out then 4) take it to a phone repair shop and just open it and if the answer is "the motherboard is a demo and there is no ariel and the mike is missing, then sorry.... time to give it back.... I know some people say "change it", but a demo costs about £20-£30 and the repairs much more and even if you repair it... what you have is a old phone just with your cover, screen and battery..... SORRY, I was one of the people hitting number 4 and believe me I tried everything.

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I used package disable app. On LG V60.

And now I can at least use it as a computer.

I must update apps manually. Because playstore also says Demo mode is on.

And to get past 50% charge I just put it in Download mode. Then it charges to 100%.

I still need the password to actually turn off demo mode. Oh and fingerprint does not work.

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