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CD drive no longer works

I last used my CD drive a few months ago and it was working fine. It doesn't seem as if its getting any power (I see no lights lit nor hear a sound). Any thoughts on what to try?

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Does the drive appear in 'My Computer' or in 'Device Manager'?

(You could also check in the laptop's BIOS area (press F2 during POST to enter the BIOS setup area) to see if it appears there at all).

If there are no appearances of the ODD anywhere it may be faulty or perhaps it just might be a loose connection.

Try removing / reinstalling the ODD and see if it solves the problem.

Here is a link to the service manual for your laptop. Click on the link for the Optical drive to view the necessary pre-requisites and then the procedure to remove the ODD from the laptop.

Hopefully this is of some help.

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Thanks for your thoughts and I'll look into the BIOS; since this is a DELL laptop I think its F12 (not F2) to access it.. If the BIOS doesn't see it, what must I do so that it will?


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Hi Dan,

According to the service manual it is F2 to enter BIOS during POST.

If the BIOS doesn't see it it is either a faulty connection or the drive is faulty.

Did you try physically removing / reinstalling the drive?

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