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So my ipod says it is disabled and to connect to iTunes. I did so and then iTunes said, "To allow access, please respond on your ipod touch," but the screen won't let me do anything except turn off the ipod :( HEEEEEELPPPP!!!
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Follow these steps:
1- Start iTunes on your computer;
2- Turn off iPod;
3- Wait 30 seconds;
4- Press and hold home button on the iPod;
5- While pressing home button, connect iPod to your computer;
6- iPod will restart. Keep pressing until you see "connect to iTunes" and a cable on the screen of your iPod. At the same time, iTunes will tell you "iPod detected in restore mode" and "Update or Restore."
7- If you know the code of your iPod, click on "update." The computer will download the latest software for your iPod and install it on the iPod. You may (not guaranteed) get the chance the enter the passcode one more time.
(If step 7 is not successful and you are back to "disabled" screen, repeat steps 2-to-6 then skip 7 and go to step 8).
8- If you don't know the code, click instead on "restore" and the software will be downloaded and installed on your iPod but all previous data will be erased. You will also be prompted to enter your Apple ID and password if "Find My iPhone" was on before.
Good luck.
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"At the same time, iTunes will tell you..."
What does that mean? I don't have iTunes anywhere on my computer and I've never used it
had to do the process twice when i tried to restore, probably because i had never connected it to my new computer, just a heads up for anyone that's in the same position as me
Padrig, download iTunes on your computer. It is free from Apple. They have versions for Windows and for Mac OS. Then launch it and proceed. Just search for "download iTune for [insert the operating system here, such as Windows - or Windows 10]." You will have many answers. Choose the links that are from Apple only.
I have tried to restore several times. When I enter the passcode the ipod touch says DEF. Any help appreciated.
@aidansmouter my ipod has only half of the screen with touch (right side has touch) still working and i cant connect my ipod to itunes i know my password but cant enter it because one of the numbers is on the left side and it know says disabled and connect to itunes but when i do connect to itunes it says itunes cannot connect with ipod enter password to connect and im there like wtf im trying to restore it and conect to itunes and you itunes says enter the password
All im trying to do is get a video and some pictures off it
someone help this is !#^&^$^ me off
Its a blue Ipod touch 5th gen (it has the button on the bottom left) 16 gigabites was bout late 2014 in december and was last used about 10 months ago when it still had all of its functions working ill see if i can link a picture of it because its just been used and abused for 3 years no cracks then 1 crack because i never had a case for it. the ipod needs a new lcd and digitizer
Yeah….. I can’t do that because I didn’t start my iPod with a computer. I started it by screen, with my Apple ID but,
the %&
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The same thing is happening to me too. It said it was disabled and I had to connect it to iTunes. I'm only twelve so, I don't know how to work this stuff and when I started my iPod, I didn't use a computer, I made an Apple ID, and put it into settings. The screen isn't letting me do anything, except turn it off :(
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