Forgot password and I can't hard reset it

When I follow the steps for hard reseting it doesn't show me the option for factory reset, it just shows:

-Reboot system now

-Reboot to bootloader

-Wipe Chache partition

-Mount /system

-View Recovery logs

-Power off

-System Check

이 질문에 답하기 저도 같은 문제를 겪고 있습니다

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