iMac with black screen

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iMac Intel 27" EMC 2309 & 2374

iMac Intel 27" EMC 2309 (Late 2009, Core 2 Duo 3.06 또는 3.33 GHz) ID iMac10,1, EMC 2374 (Late 2009, Core i5 2.66 GHz 또는 Core i7 2.8 GHz) ID iMac11,1

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Gio @gio12

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게시일: 2017년 7월 25일

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iMac with black screen

Hi,

My iMac makes the chime boot and the fan is running but the screen won't turn on. I conect it to an external monitor and it shows me a white screen with a question mark inside a folder and it doesn't run the OS..

Is there a solution for this issue?

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mayer @mayer 평판: 685.2k MacHale Enterprises 3.4k 1.1k 2.6k · Answer 1 · 2017-07-25T15:27:26-07:00

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mayer @mayer

평판: 685.2k

MacHale Enterprises

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1.1k

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게시일: 2017년 7월 25일

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Sounds like you have two problems. The first one is that it can't find a valid operating system. Fixing this one may rectify the second problem so go of it first.

Leave the external monitor plugged in for now. Boot up holding down the Option key and see if you can select the Repair Partition. If so run Disk Utilities on the drive. If nothing shows up, then boot from your original system installation disk, go to the second page of the install when the pull down menu appears and run disk utilities. If that fails you will need to replace the hard drive. Meanwhile tell us if the internal LCD lit up when booting from the DVD.

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iMac Intel 27" EMC 2309 & 2374

iMac with black screen

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