The drive powers up but I can't open it

The My Book is recognized by the computer and says it is working properly but I can't open it to access my folders and files.

이 질문에 답하기 저도 같은 문제를 겪고 있습니다

좋은 질문 입니까?

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Please tell us the computer it is hooked up to and what operating system it has.

Hewlett Packard 15 Notebook PC, Microsoft Windows 10, same one I've been using for about 4 to 5 years

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