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Support and repair information for laptops made by Samsung.

342 질문 전체 보기

Why my laptop is not working

My laptop shut down while working but its power and battery light is still on. What should i do?

답변되었습니다! 답변 보기 저도 같은 문제를 겪고 있습니다

좋은 질문 입니까?

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Laptop was not charged and the light only gets on when i plug in the charger .

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답변 1개

선택된 답변

Hi!

Press the power button until the computer is completely off (you can't hear the fan noise), remove both the battery and the charger, press the power button once (nothing will happen, it will only discharge the capacitors), put everything back and power it on again. Report back if it still doesn't work.

해당 답변은 도움이 되었습니까?

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Vibha sharma 님은 대단히 고마워 할 것입니다.
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