Why are my analog sticks locked in place and torn up?
When I try to press my analog sticks down, it sometimes gets stuck and won’t come back up. My analog sticks are also tearing.
The DualShock 4 CUH-ZCT2 was announced in 2016 to replace the CUH-ZCT1 controller released in 2013. This controller is similar to the previous model.
Dirt and Residue
Over time, dirt, dust, and other residual materials can get into the crevices between the joysticks. If you can identify the area that is dirty, and you have canned air, give the area a quick blast. This might disrupt the debris enough to knock it out of the controller. If this doesn't work you may need to clean the joysticks from the inside. To do this, follow the steps in the 'analog stick replacement repair guide.
Joystick Has Been Bent or Broken
If none of the above steps fix the problem, it is likely that your analog stick(s) is bent or broken. In this case, you’ll need to order a new analog stick from Sony or another distributor, then follow the analog stick replacement guide.
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