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The Epson Artisan 1430 is a color inkjet photo printer.

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Did I really work it to death?

Greetings, i purchased one of the above devices earlier this month & managed to produce 2 sets of books (148pgs. 18x12) out of it before it collapsed. Word has it the ink pads have flooded.

Anyway, the ink cartridge carrier's stuck all the way to the right, won't budge, thus it's denying me access to remove my cartridges so that I can exchange it. The (ink) cartridges are part of a CIS system, dig me?

I've been looking for a parts manual, so as to disassemble it, but, none yet to be found.

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Thanks y'all.

Yeah, this 1430's not going back to Epson, even tho' I got an email from them telling me they're willing to exchange it, but to call a phone # first. During which time one of their flunkies said he needed my credit card. I said he'd another thing coming. He's then told me there'd be no charges placed, merely a hold on $200+. I still held out. He said never mind the email. It's like this, you send us the old one & we send you a new one.

Needless to say, it sucks.

I used to work the !&&* out of the early models, installed a CIS system, never had problems w/ the ink pads/tank & even mod'd one w/ gray scale which produced prints akin to Platinum/Palladium prints.

Those days are clearly gone, but, yeah, a chip & an outer tank, though this machine doesn't deserve either.

Thanks again,

d.

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If you can get it to look stock then they probably won't check for the ink flag. Even then, there's no guarantee they won't check because of how quickly it failed. If you decide to send it in, play dumb to the ink flag. Hopefully your CIS has "auto resetting" chips that log replacements with every reset.

The hold is standard practice today. They expire and only exist just in case.

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Good point Nick,

the CIS am using does have a resetting point. Epson sent me an email, saying they'd get me a new machine, to call a phone #. I spoke w/ a lackey who told me he needed my credit card #s. I said you've another thing coming.

Allegedly, they'd only hold the amount I'd paid at the beginning of last month, it'd not be a charge. They'd send a new printer & then I give them this one. Sounds like highway robbery to me. This homey don't play that.

It's a refurbished model, so, I get it, do something like 400 & it $@$** the bed!

The ink carriage is stuck all the way to the right, won't budge, nor can I find whatever it is keeping it locked, unlike in a youtube video.

Ultimately, this is a miserly bunch of mofos. I've never had to tangle like this w. other manufacturers. +, I need to invest in a printer that can do a higher production rate that this one. Until then, I must get that ink carriage to move, somehow.

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These Epson printers usually have a white tab by the service station where the ink usually sits. Pushing that in usually works to free the carrier. However not all printers still have it. If the printer doesn't have that tab then you will need to take the printer apart enough to remove the ink.

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yeah, I think that's what happening, Nick. I.e. no tab.

but anyway, I ended up buying a key & voila! it's free at last, for a while anyway; behaving beautifully! So, I've ordered an external ink tank + more inks. I used to do this in the past, sans the external ink tank, like waay back in the day; no trouble whatsoever. Guess they've gotten wise/greedier since.

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All inkjet printers have these "waste ink pads", but Epson is the most aggressive in terms of stopping the printer when the counter is maxed out. This is made worse since they waste more ink then any other manufacturer during cleaning cycles. The printers die a lot sooner when you use such aggressive cleaning cycles which go directly into the waste ink pad. However while it is annoying, the waste ink can make a mess or damage the entire printer if you don't hard stop it when they are full. Epson printers have an internal power supply, so things can get dangerous very quickly if the waste ink overflows and it comes it contact with the power supply.

It seems like a lot of modern Epson printers (made within the past ~8-10 years) have reduced capacity waste ink pads when you compare them to older modes like the C88/+ and RXXX models, and old wide format machines. The counter limit has also been reduced to match. I have yet to find an older Epson printer (one worth using) that has a waste ink problem (LCD code, direct language or ink+paper light consistently blinking) with moderate use that ever has a waste ink issue, even after 10+ years of service and potentially plenty of printed pages. Yet these new ones with the reduced pads are known to crap out due to waste ink in 3-5 years. The days of the C88+ and machines like the R200 series (which only died due to waste ink with lots of use) went away with the wetness sensor printers (88/69/68) and were further reduced when they went to the newer chassis designs in 2010. The loss of the wetness sensor on the black cart printers hasn’t brought back the classic long life ones.

The issue is Epson is going to know you used a CIS because these printers log "non genuine" cartridge use for this exact reason. If they check, they will void the warranty even though they should be on the hook for proving it, they can get away with it by checking for that flag and charge you to replace it under warranty. These 3rd party CIS systems are not sanctioned by Epson - it’s only sanctioned in the ET series (which effectively have an internal CIS). That wouldn’t be an issue, but the repairs costs are about as much as another identical refurb. In addition, it can be quite difficult in the wide format (11x17 and larger) Epsons, as you need to partially tear the printer down to access the pads. It’s a labor and marketing scam problem.

Since the odds of Epson voiding the warranty are not in your favor, I'd suggest installing an external waste ink tank and resetting the counter. You can use a program like WIC reset utility to check the waste ink pad levels and if it's full, purchase a key to reset it but you really should bypass the internal waste ink pad first. The saturated pad should be distrusted and treated as consumed to avoid a spill. Don't attempt this if you're worried about the warranty, since Epson will see it was reset and check if you replaced the waste ink pads or bypassed them.

If you can take apart the printer and find a set of used OEM ink that you can supply with the printer if they ask, they will likely replace the printer since they won't have an easy way to void your warranty since it’s a visual passing unit. You'll also want to remove the CIS mounting clips, as these will be used against you as an easy way to prove the printer was modified in an unapproved way.

Just to show you how bad the new ones (~2010+) are, I took my old NX230 apart that I'm throwing out because of electronic burning smell problems. This is how bad some of them are now:

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Great info Nick!

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It's not worth it to replace the pads in the printer because it more or less requires full disassembly on wide format models (plus the OEM pads are considerably smaller on later models, so they don't last anywhere near as long), but the next best thing you can do is to bypass them with an external tank. The only downside is that it requires maintenance to make sure you don't fill the external tank up.

External dumping of the waste ink doesn't get rid of the built up waste ink INSIDE the printer, but it beats tearing it down to the print mech to get to the pads. If Epson made a printer with a descent internal sponge WORTH cleaning then there would be no reason to send it outside of the printer for most people. The reason the pads suck is long lasting printers don't make money - short lived models with puny waste ink sponges force people to buy new ink every 3 years and force them to buy genuine until the 3rd party catches up (~1 year). Models like the C84/88 have 3rd party ink options that are just as good and are cheap and plentiful. There's NO reason to buy genuine for the older models with good waste ink retention and cheap 3rd party ink.

On top of that, the people crazy enough to keep the old ones with external tanks that came with puny internal retention need to buy reset keys every ~1-3 years (or less!). That can add up to a new midrange printer after 10 keys are purchased (assuming $10/key and a $100 printer being purchased). High waste ink retention machines like the C84/88 are not profitable.

This is how small some of them are: Epson L3XX waste ink pad. Yikes!

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Yeah, the more research I do, the more am of a mind that you're right, Nick.

For the longest time I've felt that biz like Epson derive their profit from their ink cartridges & if they weren't so miserly then they'd do a better job of designing said machines. To a great extent, I did run theirs into the ground, it was a refurbished model, which apparently had already pumped out something like 22k prints, whereas I merely managed to get something like 400 13x19s before it became uppity.

Someone said how after a few days of no use the ink pads dry up, so, it's really the counter I've to reset w/ a utility key.

Stay tuned & thanks for your wisdom.

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Davey most profession computer people have known for a long time that the printer companies are not in the business of selling printers, they are in the ink business and toner business. It costs me less to buy a big laser printer with the toners than to just buy the toners alone. The printer is essentially free. They have chips in them that shut them down after so many copies regardless of the remaining toner. Even if the toner is new, if it is out of date it won't work. Using third party toners or ink is just as bad, the printer tells you it is not original and won't work. Welcome to Corporate America and Big Brother!

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I've been using Lasers for many years now - much better then the inkjets I used to deal with by far :). I bought that NX230 to scan for $6, so I don't care too much about the warranty - seeing as the model is a few years old, it's probably out of warranty anyway. I can just buy another no ink special and have another local scanner for next to nothing, which is why I was okay with removing the pads from mine to show you how abysmal the newer printers are (not to mention having visuals is worth more then the warranty on a cheap printer in most cases). The ~2010+ models are designed to be consumed in 1-3 years and scrapped because of the puny waste ink reservoir and FW threshold set by Epson. The WIC can be reset but you need to do this every 1-3 years on most models - this is enough to drive owners crazy and it works for Epson on top of having to modify the printer JUST TO BYPASS the worthless internal waste ink sponge.

Like I said, this never happened when 3/4 of the base was the waste ink pad back in the day; you had to use it for 10+ years or heavily use it to trigger the waste ink (and in some cases, it's resettable on the control panel!). Any info we have on design problems like this is never used to repair printers - repair doesn't make sense. However, publicizing issues like this can push change and force companies to make devices like the C88/88+ again with large pads out of pressure if they want hardware to sell.

The ink evaporating isn't guaranteed so it's better to reset it and put the waste ink in an external container. You're taking a risk by sending it back into the printer.

Okay, now it's time to address which printer manufactures aren't complete bastards about ink like Epson is.

@mayer I personally like HP LaserJets because they allow you to override the printer's reported level by the chip and run it "empty" anyway. On the MXX1 models(read: Non JetIntelligence), you can override it at any time - even if your toner is "empty". OfficeJets are a gamble but LaserJet is known to allow it. I'm not sure about the MXX2 (JetIntelligence) models but I'd assume that it's no different but I need to look at one and see. I know you can run it on empty toner because it allows you to continue once it's reported empty to the printer BUT I don't know if you can do it before that point. I guess the SureSupply lawsuit came out to something useful. HP also doesn't care about 3rd party ink, but it's not covered by warranty (duh).

Brother allows it on the lasers as well but there are two ways to do it on the Lasers: EWS (web server) or pressing the GO button 5 times. I've heard conflicting opinions if you can defer it or you have to set it to continue while toner is left so it's better to do it when the printer is new. Their inkjets are a no go with such workarounds. They even chipped the newer inkjets and joined the chip crowd :(. The days of taping the window very well could be over.

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It's covered under warranty, take it back and either exchange it or get a new one.

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that is true, however, it's imperative I remove the CIS system, replacing the single ink cartridges & so on, but, the carrier won't budge & all am finding is windows stuff, not os x. thanks for your insight, tho'

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No I do not understand what CIS system you are talking about.

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Look at the Epson EcoTank models, @mayer. Those models essentially a factory CIS that's built into the printer from day one.

On printers other then the ET series, it's a 3rd party system. It is an easy way for Epson to weasel out of honoring the warranty.

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Locking/Releasing the Carriage

Locking and releasing the Carriage is shown below.

1. Remove the Decoration Plate Right. (Refer to 8.3.4.6 Decoration Plate Left/Right

(p.179).)

2. Insert a phillips screwdriver into the hole on the right side of the frame, and rotate

the white shaft of the Ink System Unit.

Figure 8-2. Release the Carriage Lock

8.3.4 Removing the Housings

8.3.4.1 Paper Support Assy

1. While pulling out the left and right guide pins of the Paper Support Assy, remove

the Paper Support Assy.

Figure 8-3. Removing the Paper Support Assy

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Hello, download then epson wic reset utility its free. You need to reset your ink waste counters no big deal it'll cost you about 10.00 and you'll be back in business in about 5 minutes, hope this helped

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I mentioned this exact piece of software in my answer and provided some information on why it went into waste ink lockout mode so soon.

The downvote stands until you come up with an original answer.

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