주요 콘텐츠로 건너뛰기

기기를 고치세요

수리할 권리

부품 & 도구

2016년 9월 16일 출시. Model 1660, 1778. GSM 또는 CDMA / 32, 128 또는 256 GB / 로즈 골드, 금색, 은색, 검정색, 칠흑색으로 제공됩니다.

1469 질문 전체 보기

No sound during video recording

Hi everybody. A problem with Iphone 7 which isn't recording the audio during video recording with back side camera. When using front camera recording has no problem on audio and plays both normally.

Thanks in advance for the help.

이 질문에 답하세요 저도 같은 문제를 겪고 있습니다

좋은 질문 입니까?

점수 1

댓글:

so everytime i record a regular video on snapchat or the actual iphone camera app, and i go to watch it no sound will come out. i turned up the volume and tried exiting out of the app, turning it off and also restarting my phone and still no sound will come. any help?

This happens to me too

this has been happening to my phone too, and i can’t fix it. but on top of that when i make calls i cant hear anything and the speaker button looks disabled. even when i ft me or the other person will accept it, but it disconnects. it’s been a big issue lately and really annoying me.

의견 추가하세요

답변 9개

가장 유용한 답변

Hi Marco,

Nearly no sound when recording Videos with back camera an answer for the same problem with the iPhone 6, might be a place to start. Between that one and this one (also for the 6, unfortunately), I'd say there's probably something covering the rear microphone.

This thread mentions a problem with the iPhone 7 specifically, but it sounds like theirs is an intermittent problem, whereas yours just doesn't record the sound. Does your iPhone still have the protective cover on the back?

해당 답변은 도움이 되었습니까?

점수 3

댓글:

Hi! Rachel. No, item doesn't have such cover. In fact this issue started short time ago. Thanks for your help.

I see. Is it not recording any sound at all or is it poor quality, intermittent, etc? Also, is it still under warranty?

Actually it's recording normally when only audio is recorded and when front camera is used. Only when uses the back camera doesn't record at all. Also is playing a huge noise sometimes and none of the sounds produced during shooting of some videos are recorded.

의견 추가하세요

I Have this problem too but i’m also unable to use my phone to make calls without using wireless headphones. Plugging headphones into the charger port dosn’t work either. I’ve actually changed the charger port ( which involves a complete stripdown of the phone) and it’s made know difference at all I think it’s probably a mother board issue.

해당 답변은 도움이 되었습니까?

점수 1

댓글:

I’m having the same exact problem and i have no idea how to fix it SOMEONE please help!!

when on a call, is your speakerphone option grayed out? your issue sounds more like a board failure these devices are sadly known for

thats happening to me what do i do i just got this phone

의견 추가하세요

I think IPHONE is toilet, My Samsung from 5 Years ago I know records video & Sound perfectly, after a while that’s why IPhone wants you to upgrade, corporate B.S in my opinion, next upgrade will be Samsung

해당 답변은 도움이 되었습니까?

점수 1

댓글:

Do you REALLY think this is a constructive comment for this person who is seeking this answer?

의견 추가하세요

Both front and back has no sound

해당 답변은 도움이 되었습니까?

점수 1
의견 추가하세요

I am also having same problem on my iphone 7 Plus. Recording a video doesn’t record a sound. Any solution to it will be helpful to me.

해당 답변은 도움이 되었습니까?

점수 0
의견 추가하세요

for this issue, attempt a factory reset first I would say. it sounds like the microphones should be working which leads me to think it’s more likely a software glitch

해당 답변은 도움이 되었습니까?

점수 0

댓글:

I’ve already reseted my phone but it still doesn’t work

의견 추가하세요

I have almost the same problem with my iphone 7.

So when I drop it in the bed, or just hit a little bit with my finger, the camera does not record, and the sound disapears it starts lagging, even when you try to record on snapchat it kinda freezes. When i restart everything is working untill i accidently hit or sometimes it starts by itself

해당 답변은 도움이 되었습니까?

점수 0

댓글:

that’s the same with mine.

의견 추가하세요

That is the Audio ic issues that some pin are broken under Audio ic.

해당 답변은 도움이 되었습니까?

점수 0
의견 추가하세요

Thanks man for your support. Appreciated.

Rgds

Marco

해당 답변은 도움이 되었습니까?

점수 0
의견 추가하세요

귀하의 답변을 추가하십시오

Marco Bella Rosa 가/이 대단히 고마워 할 것입니다.
조회 통계:

24 시간 전: 23

7일 전: 239

30일 전: 1,380

전체 시간: 27,125