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Galaxy S7 Edge는 Samsung의 2016년 주력 휴대폰 Galaxy S7의 곡선형-스크린 버전입니다. 2016년 2월에 발표되었으며 3월 11일에 출시되었습니다. 모델 SM-G935.

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Camera Unknown error when picture taken

Hi,

Got a confusing issue with the rear camera on a galaxy s7 edge.

This is a new flash of the OS

Nothing has been installed on the device as yet.

I can take pictures with the front camera no problems. . On the rear camera I can view what it's looking at and it will focus too but when I've taken a picture it comes up with an unknown error then the phone restarts.

I've reflashed the firmware for this model as well as clearing the cache.

Could this be a camera issue?

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예 아니요
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I've tried a new camera and it saying warning. Unknown error but it doesn't restart

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Do you have microSD card inserted? Maybe it's trying to write to the memory card but fails because it may be faulty?

해당 답변은 도움이 되었습니까?

예 아니요
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No, no SS card at all

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I had this problem on a couple different S7 devices in my shop. Almost always after a device wipe. I tried a lot of aftermarket replacements and none of them worked. What DID work was replacing the rear camera with one from another S7 I got that was run over by a truck so they actually just donated it to my shop after I recovered data.

I searched a lot around on troubleshooting resources and kept ending up with it being a firmware issue with the camera itself

해당 답변은 도움이 되었습니까?

예 아니요
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댓글 3개:

I tried a new camera today from my supplier and it still the same.

Very odd

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Yeah, those cameras have given me quote a few issues, like I said if you can find a trashed S7 maybe try that camera?

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i have the same problem, camera unknown error hp restart. When i send my S7 edge to Samsung Service Centre, they said, its the motherboard problem and i have to replace it.

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