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Boston Acoustic Horizon Solo Volume Control

The volume knob on my Horizon solo just up and quit functioning one day. Everything else still works fine, but I am unable to adjust (or display) the volume. This seems to be a common problem, as far as I can tell, but I have found no solution. I have tried:

Soft reset (did nothing)

Other sites recommended adjusting volume to 00 and then holding down volume control for 10 seconds. I was able to get the volume down to 00 by repeatedly plugging it in and adjusting volume down one notch at a time (I am stuck at level 24...........when I can manage to get it to display volume level)

I cracked open the case to I could attempt to spray the volume knob stem with some tuner-cleaner, but the access to the controls seemed a bit difficult to reach without some sort of guide to tell me what to do (and what NOT to do)

So as it is, I am stuck with a clock radio with excellent sound (If I like volume level 24) and absolutely no volume control. I hate to brick this thing......I can't really afford to replace it right now.

If anyone has a remedy for this situation, I would greatly appreciate any input I can hear.

THANKS!

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I found this on the Boston Acoustics website:

It sounds like your radio has had its hospitality mode activated. The hospitality mode is a mode which is often used by hotels or similar establishments who wish to set a maximum volume limit on the radio. To remove this volume limiter, follow the steps below:

  • Turn the unit on
  • Turn the volume down to minimum, 00 volume
  • Press and hold power for 10 seconds until volume numbers flash
  • Turn the volume back up to 50 (max volume)
  • Press power again to verify new max volume position

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