주요 콘텐츠로 건너뛰기

Repair guides and support for your Samsung TV.

2610 질문 전체 보기

Why my smart tv turns on by itself?

Hi, we have a few months old Samsung UA55MU8000WXXY smart curve tv and it started turning on by itself. What's the problem with it?

이 질문에 답하기 저도 같은 문제를 겪고 있습니다

좋은 질문 입니까?

점수 1
댓글 13개

@jrm182015 have you checked your settings to see if the timer is set to turn it on?

Hi @jrm182015 ,

What is the model number of the TV?

Have you enabled the Samsung Anynet+ (HDMI-CEC) feature in the settings area ?

It may be that you have a CEC enabled device connected to one of the TV's HDMI ports and when you turn it on it turns on the TV.

Just a thought.

@oldturkey03 just check the settings timer and its off.

@jayeff model # is

"Samsung UA55MU8000WXXY"

We have a surround speaker with AV reciever which is connected to the TV. I normally turn off both tv and the receiver before we go to bed.then later at night the tv will turn on by itself.same in the morning we turn it off then if i get home from work its On again

Hi @jrm182015 ,

Usually finding out why something doesn't turn on is easier than finding out why it does turn on, (especially as your TV has a lot of options to turn it on!).

It may be a process of elimination to find the cause of the problem

1. Can you power off (i.e. actually switch the power off ) to the AV receiver just to eliminate it as a possible cause of the problem? Just doing it the one time should prove whether it is or not.

2. Is there a pattern to the time that the TV is turning on, e.g. about the same time at night, every night or is it random. I realize that while you are at work you cannot tell ;-) If random have you noticed if there has been any power outages, even minor blinks just before it turns On? Perhaps even something as unremarkable as an electrical appliance turning on e.g. a refrigerator or even a CFL light (Compact Fluorescent Light) in the same room (don't laugh - a faulty CFL can affect the IR receiver in a TV)

3. Has the time changed or 'reset' in the TV clock after it turns on or if not is the TV connected to the internet and is the clock set to Auto? Time change may only be noticed if Clock is set to manual. If set to Auto and the TV is connected to the internet the time will be updated from the internet. You can try setting the time to manual mode and see if it helps to narrow down when it is happening. Go to Settings > General > System Manager > Time > Clock > Clock Mode > Manual

4. If the TV is connected to the internet, what is the connection type, wired or WiFi?

5. If the TV is connected to the internet there is also this setting that you may wish to look at: Turning on the TV with a Mobile Device : go to Settings > General > Network > Power On with Mobile

6. Also the following setting (if enabled) will help to indicate that the TV has not been on for more than 4 hours without user input (This is for during the day when you are at work) as the TV should be switched off after 4 hours. Settings > General > Eco Solution >Auto Power Off - Automatically turns off the TV to reduce unnecessary power consumption if there is no operation for 4 hours. It may be worthwhile to enable it (if it isn't already) as it may help in determining exactly when the TV turns on and what else may be happening at that time.

Apologies for the long response.

댓글 8개 더보기

댓글 달기

답변 6개

가장 유용한 답변

I had same problem with my Samsung Q765” television (2018). I have disabled the Anynet+ (HDMI-CEC) feature  from settings then never happened again!

해당 답변은 도움이 되었습니까?

점수 2

댓글 12개:

Yes, but then you have no surround sound or additional speakers! We have the same problem with our Samsung Smart TV turning on by itself! And we have tried everything for the process of elimination! But Samsung never ounce mentioned the auto timer... so I will definitely be looking into this!!! TY

Has anyone solved this issue yet?!

I have the same problem & it’s very annoying!

I have same problem. Hate it when it comes,on in middle of night. Comes on during day too. No common time.

Mine turns on randomly in the middle of the night as well. I really would like an answer to this problem.

댓글 7개 더보기

댓글 달기

I called Samsung and they suggested that it could be a faulty remote so recommended me removing the batteries before leaving the house every time, and it's been four days it hasn't turned on by itself. Will keep monitoring.

해당 답변은 도움이 되었습니까?

점수 2

댓글 1개:

I have removed batteries from my dish remote, since it started happening once we got a new dish remote. This doesn't help the problem. I have looked online many times and haven't found anything that solved this problem. I have looked at settings and at the power saver and such. Auto turn off is not enabled and so I am not sure what is turning on the tv automatically when it never did it before the remote change a month plus ago.

댓글 달기

I web through the menu of Sharp Smart TV and it had the option to turn on at 2:00 AM and I disabled it. So, I shall see tomorrow if it happens again or not.

해당 답변은 도움이 되었습니까?

점수 1

댓글 1개:

Had to search through my settings to find this option. It works for me!

댓글 달기

Guys you are everybody far from the real (easy) solution I found by myself.

Go to your settings and in the smart settings, just deactivate the function that allows your mobile to control the TV because it automatically switch on the TV when your mobile and TV are in the same wifi range.

101% resolved! After I tried many times with Anynet+ deactivation, TV reset to factory and Samsung support… no one of these will work, just follow my suggestion above ;)

해당 답변은 도움이 되었습니까?

점수 1

댓글 2개:

This makes no sense, can you be much more specific. Use exact Samsung terms please.

Not true. I’ve shut off every setting mentioned in every post and nothing works. I have two of these TVs and they both do it.

I can’t believe Samsung has no response for this. It tells me they know what’s wrong and it’s too expensive for them to fix it for free.

댓글 달기

I had an issue with my samsung tv and no one was able to help. It would turn off all by itself then restart. I went on Samsung chat, a forum etc and I tried every suggestion that was given and nothing fixed it. I decided to take the back off and see if I could see anything. Bingo! On of the soft foam pads had fallen off and was pressing on some other elements/components. I removed it, put the back on and plugged it back in. Haven't had a problem with it and it's been over 10 months.

해당 답변은 도움이 되었습니까?

점수 1
댓글 달기

I just found in the tv settings option, tv turns automatically on when it recognizes hmdi connection. I have 2 devices that are connected to the tv via hmdi. After a power cut these 2 devices would turn back on which then gives the tv a signal. I have turned the option to off, see what happens after the next power cut.

해당 답변은 도움이 되었습니까?

점수 0
댓글 달기

귀하의 답변을 추가하세요

Jen Abainza 님은 대단히 고마워 할 것입니다.
조회 통계:

24 시간 전: 6

7일 전: 46

30일 전: 168

전체 시간: 110,077