주요 콘텐츠로 건너뛰기

6MB 공유 L3 캐시 2.0GHz, 2.3GHz, 또는 2.6GHz 쿼드-코어 Intel Core i7 프로세서 (Turbo Boost 최대 3.8GHz).

580 질문 전체 보기

MacBook Pro sent in for service and they found a logic board problem?

Hi guys!

So I sent in my MacBook Pro 15" Retina late 2013 with the 2.6GHz i7, 16GB RAM and a 1TB SSD ( just in case that makes any difference) through an AASP to get the display replaced for delamination. I did also ask them to check it as it has been heating up significantly for a few years, just whether they could reapply the thermal paste etc.

So today I got a call and they said that one of the sensors has failed on the MLB and that it will need the whole board to be replaced. I'm wondering whether this is something someone else has experienced before? I was thinking of getting a new MBP soon but this will completely set me back as I wouldn't feel happy selling it if it had a defect.

Thanks for any responses!

James

답변되었습니다! 답변 보기 저도 같은 문제를 겪고 있습니다

좋은 질문 입니까?

점수 0
댓글 달기

답변 1개

선택된 답변

Are you aware of Apple's "Flat Rate Repair Service"? If it has not had liquid damage or impact damage, Apple will repair any and all issues for a flat rate of $357. This includes shipping and tax. Call 1-800- MYAPPLE with your serial number and a credit card and they will have a Fed Ex overnight shipping box on your doorstep first thing in the morning. Total time is four working days.

해당 답변은 도움이 되었습니까?

점수 2

댓글 4개:

Do you know if this is available in the UK?

No I don't. Try these #'s:

United Kingdom

0800 107 6285

Accessibility and assistive technology

0800 048 0754

Thanks, looks like it's not which is a bummer. I think I'm just gonna have to pay out the £560 which is an absolute bummer :( Ahh well, money comes and goes

For that kind of money, I'd pay the extra shipping to the USA. Call Apple back and get a senior advisor, That's just to much money and wrong. Apple's repair should not be that different in the US vs the UK. If so you need to push for the UK agents be expelled!

댓글 달기

귀하의 답변을 추가하세요

James Mitchell 님은 대단히 고마워 할 것입니다.
조회 통계:

24 시간 전: 0

7일 전: 0

30일 전: 0

전체 시간: 428