Can connect to WiFi but can't get on the internet

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Samsung Galaxy Tab 3 10.1

The third iteration of the 10.1 inch Galaxy Tab tablet.

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Annette @annetty

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게시일: 2018년 6월 9일

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Can connect to WiFi but can't get on the internet

So I have done a full factory reset and I am still unable to connect to the internet. The Wi-Fi says connected but I can't open a page on Google? Samsung Galaxy tab A model SM-T355Y

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Hi @annetty ,

Can you access the internet when using other apps such as YouTube etc?

jayeff 의 2018년 6월 10일

tried router about 5 times last night, it didn't want to play, tried it again this morning and bang, its A OK now, must have been having a spaz. Thanks for all your help

Annette 의 2018년 6월 12일

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Hi @annetty ,

Can you access the internet when using other apps such as YouTube etc? — jayeff
tried router about 5 times last night, it didn't want to play, tried it again this morning and bang, its A OK now, must have been having a spaz. Thanks for all your help — Annette

Marc Draco @marcdraco96600 평판: 13 2 · Answer 1 · 2018-06-10T14:34:21-07:00

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Marc Draco @marcdraco96600

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게시일: 2018년 6월 10일

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Sound like a DHCP issue. Could even be the router refusing to give the machine a new lease.

Have you tried resetting your router? This sounds crazy but I've seen this happen where the router thinks the device is already registered and refuses to hand it a new IP lease.

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Samsung Galaxy Tab 3 10.1

Can connect to WiFi but can't get on the internet

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