주요 콘텐츠로 건너뛰기

Repair guides and support for BLU Advance 5.0, a budget-friendly smartphone released December 2015 from BLU.

67 질문 전체 보기

Can't connect to voice network

I have the BLU Advance 5.0 HD dual-SIM handset. I've put two Koodo (runs on Telus) SIMs in it. One is on a voice-only plan, the other is on a data-only plan.

I told the phone to use SIM 1 for calls and texts, and SIM 2 for data. The data seems to be working but when I try to make a call I get "Celullar network not available".

If I go to Settings > More > Celullar networks > Network Operators > Search networks, for SIM 1 (voice & text), I only get "EXT 2G", while for SIM 2 (data) I get "Koodo 3G", "302520 3G", "302500 3G", "Bell 3G", EXT 3G", WIND 3G".

Am I doing something wrong? I can I get voice working on this handset?

Thanks!

=andrew

답변되었습니다! 답변 보기 저도 같은 문제를 겪고 있습니다

좋은 질문 입니까?

점수 0
댓글 달기

답변 1개

선택된 답변

I found the answer: the handset has only 1 3G antenna (+1 2G antenna) so if you use 2 SIMs, one is on 3G and one is on 2G. Koodo never supported 2G (and I think AT&T has dropped it, though TMobile is still hanging in there), so voice will never work if there's another SIM set for data.

=aw

해당 답변은 도움이 되었습니까?

점수 0
댓글 달기

귀하의 답변을 추가하세요

Andrew Webber 님은 대단히 고마워 할 것입니다.
조회 통계:

24 시간 전: 1

7일 전: 1

30일 전: 4

전체 시간: 49