New phone but Vivosmart 3 is still trying to connect to the old phone

Question

iPhone 7

2016년 9월 16일 출시. Model 1660, 1778. GSM 또는 CDMA / 32, 128 또는 256 GB / 로즈 골드, 금색, 은색, 검정색, 칠흑색으로 제공됩니다.

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Tricia @tricialt

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게시일: 2018년 9월 29일

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New phone but Vivosmart 3 is still trying to connect to the old phone

I broke my old phone transferred the sim to new iPhone 7 but the Vivosmart 3 is still trying to reconnect to the old phone. Tried everything. Deleted the ap, reinstalled, turned off the phone and back on, turned off Bluetooth etc etc

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You need to pair your VivoSmart 3 with your new phone.

https://www8.garmin.com/manuals/webhelp/...

Steve 의 2018년 9월 30일

I can’t do that until I get the Vivosmart 3 to unpair from the old phone. The phone was water damaged so doesn’t work anymore so can’t do it from the phone. Please someone help !

Tricia 의 2018년 9월 30일

Thank you but The Vivosmart 3 just shows the band is trying to reconnect to the phone, no option to pair as it thinks it is already paired, but the phone it is paired to is now dead. I need to find a way to get the Vivosmart to forget the old phone.

Tricia 의 2018년 10월 1일

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You need to pair your VivoSmart 3 with your new phone.

https://www8.garmin.com/manuals/webhelp/... — Steve
I can’t do that until I get the Vivosmart 3 to unpair from the old phone. The phone was water damaged so doesn’t work anymore so can’t do it from the phone. Please someone help ! — Tricia
Thank you but The Vivosmart 3 just shows the band is trying to reconnect to the phone, no option to pair as it thinks it is already paired, but the phone it is paired to is now dead. I need to find a way to get the Vivosmart to forget the old phone. — Tricia

Juax @juax 평판: 8.2k 5 10 24 · Answer 1 · 2018-09-30T16:42:20-07:00

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Juax @juax

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게시일: 2018년 9월 30일

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I’m pretty certain there is a way to manually reset the pairing on your watch. Just like any other bluetooth device it should be capable of doing so.

Re-pairing instructions I found online

Open Garmin Connect app;
Double tap on the face of the Vivosmart to activate the device;
Press and hold the face of the Vivosmart until the settings options appear;
Swipe through the settings until you see the Bluetooth symbol;
Press the Bluetooth symbol;
Press the right arrow once;
Touch Pair;

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iPhone 7

New phone but Vivosmart 3 is still trying to connect to the old phone

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