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2017년 9월 22일 출시. Model A1864, A1897. GSM 또는 CDMA / 64 또는 256 GB / 금색, 은색 및 스페이스 그레이.

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Why won’t my screen come on, even if my phone is on?

My phone screen stays black even when the phone itself is on.

답변되었습니다! 답변 보기 저도 같은 문제를 겪고 있습니다

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선택된 답변

Connect your phone to an charger or iTunes enabled computer. Once that is done, shine a bright light on the screen. If you can see a dim image, the the backlight is not working. This could be caused by a defective screen or logic board damage.

Please let us know more about how this problem came to be. Was it following a drop, a repair attempt or contact with water? Or did it just happen out of the blue? That will have a big influence on what we recommend next.

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This happened after my phone fell out of my hoodie pocket. When i turn the screen on it does emit a very dim light, and the screen itself doesn’t function. When i try to turn my phone off nothing happens, so i don’t know what is wrong with it.

I would start with a replacement screen.

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