Why won’t my screen come on, even if my phone is on?
My phone screen stays black even when the phone itself is on.
Connect your phone to an charger or iTunes enabled computer. Once that is done, shine a bright light on the screen. If you can see a dim image, the the backlight is not working. This could be caused by a defective screen or logic board damage.
Please let us know more about how this problem came to be. Was it following a drop, a repair attempt or contact with water? Or did it just happen out of the blue? That will have a big influence on what we recommend next.
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