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The HP Envy h8-1534 is a Windows 7 desktop PC. It includes a built-in HP Multi-Display Capable technology that supports two monitors at once so users can multi-task. The HP Envy h8-1534 was released in January 2013.

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Why won’t the PC boot up normally?

On the desktop screen it shows red and black and won’t boot up normal. It’s been like this for awhile, what should I do?

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Hi @jessicagusland ,

have you tried a different monitor to prove whether the problem is with the monitor or the PC?

Have you tried starting in "safe mode" to see if it works OK.

(check online for how to start your PC in safe mode for your OS)?

What OS is installed in the computer?

1) Run anti virus software,

2) Make sure that video cable is properly plugged in.

3) check the GPU (video card), This can probably be done at a local computer repair shop for a few dollars.

4) check memory sticks. These are about 6 inches long, and plugged into the "Motherboard" 2 ways to accomplish this test, are to a) swap out with new memory of exactly same type, or b) take to a computer repair shop and have a technician check it for you, as you have to have the same exact type or you can damage the Motherboard, and or the memory stick.

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check your graphic card.

take it out five it a clean put it back, put it back if same issue try another graphic card

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Jessica Gusland 가/이 대단히 고마워 할 것입니다.
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