주요 콘텐츠로 건너뛰기

기기를 수리하세요

수리할 권리

상점

{A1706 / EMC 3071}—2017년 6월 출시, 이 MacBook Pro 13”는 Kaby Lake 프로세서 최대 3.5 GHz Core i7 및 Turbo Boost 최대 4.0 GHz 포함.

134 질문 전체 보기

MacBook doesn't boot after Mojave Update

Hi,

After updating to mojave, a friends macbook doesn’t boot anymore. First it did but the touch bar wasn’t working. After that, it didn’t boot anymore. The backlight is turning on but no feedback from the macbook, no chime, no beep, no apple logo.

I tried a lot of short cuts already (NVRAM and SMC reset) but since there is no feedback at all, it seems like the commands are not getting executed at all.

Currently I just let it run with the backlight on so the battery gets discharged.

I could open it and disconnect the battery but I don’t neccessarily want to remove the tapes on the battery cables if possible.

Anyone here experienced this or has a suggestion? The next genius bar is 2 hours away and I don’t have a car.

이 질문에 답하세요 저도 같은 문제를 겪고 있습니다

좋은 질문 입니까?

점수 1
의견 추가하세요

OPEN ALL THE TABS

RAM Upgrade Kits for Mac

키트 쇼핑하기

Enough RAM
For All The Tabs

키트 쇼핑하기

답변 2개

가장 유용한 답변

Ouch! Even if you open it up there is really isn’t much you can do. Then if you do open it up you might give Apple an out to not fix it under warranty depending on what country you are in and if your friend got AppleCare+ service contract.

I guess you’ll need to find someone to give you a lift to the Apple Store. Sorry ;-{

해당 답변은 도움이 되었습니까?

점수 2

댓글:

Unfortunately, there is no warranty left and no AppleCare+ plan was purchased :(

I still hope that a discharged/disconnected battery can bring the cure…

@gemba - Where are you located? Country and major city.

Sweden, next bigger city would be Gothenburg.

You do realize its still covered under Swedish consumer warranty law (three years). Best to make your way to Apple for a FREE repair!! Guarantees and returns – Sweden

I think it was purchased in Germany since it has a German keyboard. And as far as I know under German warranty law, in the second year, you have to prove that the issue/problem was there when you purchased it. Thank you for your effort though!

The battery just died and I charged it again -> same issue :(

I guess there is no other way than bringing it to a genius bar appointment, right?

2에 댓글 더 나타내기

의견 추가하세요

I had the same problem

After an update the macbook pro touchbar was dead.

Now I also don’t live near an Apple store (about 7.000km away!), but speaking on the phone with them they said that is not possible that is because of their update. now there is another person having the exact same issue, and I am sure there are more.

I am sure we can find more people with the same problem

Andrea

해당 답변은 도움이 되었습니까?

점수 0

댓글:

@andreaderosa - Christian's has a different issue than you.

Give this a try: How to Manually Refresh Touch Bar on MacBook Pro

의견 추가하세요

귀하의 답변을 추가하십시오

Christian Oehne 가/이 대단히 고마워 할 것입니다.
조회 통계:

24 시간 전: 0

7일 전: 0

30일 전: 1

전체 시간: 134