Microsoft's third-generation Xbox game console, released November 22, 2013.

419 질문 전체 보기

Why isn’t my Xbox registering discs?

My Xbox One works perfectly for all of the apps/games I have purchased online. However, it will not read/acknowledge when I insert a disc. I’ve tried games, dvd’s, and Blu-ray Discs. Any help would be greatly appreciated. Thank you.

해당 질문 답변하기 저도 같은 문제를 겪고 있습니다

좋은 질문 입니까?

점수 0
의견 추가하세요

US$100 이상 또는 Pro Tech Toolkit을 포함한 모든 주문의 배송은 무료입니다!

상점 둘러보기

1개의 답변

Tiffiany,

I believe I had this same problem last year with mine as well. There’s a few simple techniques you can try, but worst case scenario, I believe Microsoft will let you send the console back for a new one (so I’ve heard, don’t quote me)

  1. Remove your disk
  2. Unplug your Xbox One from the power source
  3. Plug it back in and turn your Xbox back on
  4. While your Xbox is in the "Xbox One" loading screen insert your game and it should start to read the disc.

I think that’s what I did. It took a few cycles, but ended up working fine. Otherwise, try tilting the front of the console up about 45 degrees while you insert the disk. In some cases, this helps the disc seed better when it’s having issues.

I honestly can’t tell if this video is a joke or if it’s really just s stupid out-of-the-ordinary solution, but worth a try: https://www.youtube.com/watch?v=6WtLSGiP...

There’s also a few other disc-insert techniques swirling around on YouTube, and people are still claiming in the comments (as recent as last week) that these methods worked for them. https://www.youtube.com/watch?v=0w3cI9aA...

This issue is just about as common as getting a cold in the Xbox world.

Let me know if this works for you!

-Alex

해당 답변은 도움이 되었습니까?

점수 0
의견 추가하세요

귀하의 답변을 추가하십시오

Tiffiany Seidelman 가/이 대단히 고마워 할 것입니다.
조회 통계:

지난 24시간: 0

지난 7일: 0

지난 30일: 1

전체 시간: 24