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Repair and support information for HP Laptops, designed for home and home office use.

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Screen has gone black while installing BIOS for first time

Started to download BIOS for the first time off HP Desktop, it got as far as HP BIOS Update and it said it would restart laptop and I would see flashing but the laptop shut down then the screen went black and then nothing. The laptop light stayed on but nothing else, I left my laptop on all night, the screen stayed black

이 질문에 답하기 저도 같은 문제를 겪고 있습니다

좋은 질문 입니까?

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댓글 4개:

Does the machine boot if you press the power button? Is it charged?

Hi @angelaw

Had you tried this method on restoring your laptop?

https://www.youtube.com/watch?v=qpiGUojt...

Power button light stays but the screen stays black

You don't say which HP desktop computer model you have. That may help, you know.

Did you try Augustine's suggestion to restore the previous BIOS?

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답변 1개

Have you attempted to hook up an external monitor to see if there is video out by chance?

해당 답변은 도움이 되었습니까?

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귀하의 답변을 추가하세요

Angela Webster 님은 대단히 고마워 할 것입니다.
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