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2016년 9월 16일 출시. Model A1661, A1784, 또는 A1785. 32, 128 또는 256 GB 환경 설정 / 로즈 골드, 금색, 은색, 검정색, 칠흑색 및 (Product)빨간색으로 제공됩니다.

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Phone calls, video calls, voice notes have all stopped working!

Hi all!

I have an iPhone 7 Plus and have never had any real issues with it before. It is just under 2.5 years old and was bought new.

today, normal (eg, credit) phone calls stopped working. Also, internet phone calls and video calls (Skype, Facebook, and WhatsApp) and have stopped working. Voice notes will not record.

At first, the calls would connect but receive and give only silence. Now, the internet calls cut straight off, or show no “speaker” option. I was able to receive but not create phone calls successfully but now I cannot receive phone calls either.

Wifi and off WiFi. I’ve tried resetting the phone.

and, 2 days ago my power button stopped working. I do not know if that’s coincidental or could be related? In responses to this, I tried installing the new update iOS12.2 this morning. I would really appreciate any help, in causes and fixes. I live away from home so this causing me some real anxiety.

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답변 1개

Does the phone take more than 5 minutes to boot

Probably bad audio IC, it can be fixed

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Hi! Thank you for your response. I have tried resetting it (cannot simply turn it on and off due to the power button stopping working) and yes it took quite a while to turn on again - the black “loading” screen was approximately 5 minutes.

Please backup while you can

Ok - I will do in the morning when I have access to my computer. Do you have any thoughts of what is going to happen then?

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Lindsey P 가/이 대단히 고마워 할 것입니다.
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