Tmax 9 tablet stuck on boot screen

I have this tablet and it is stuck on the "go" screen and wont load. I tried the FACTORY RESET, IT SEEEM AS ITS STUCK TRYING FACTORY RESET AND NOTHING ELSE HAPPENS TO IT. BECAUSE USUALY WHN U RESET IT OR CLEAR MEDIA OR CLEAR CLACHE IT'LL TELL YOU COMPLETED BUT WHEN I DO IT ITS STUCK ON TRYING TO AND I WAITED AND WAITED LEFT IT OVER NIGHT AND STILL NOTHING. WHAT SHOULD I DO NEXT THEN...???