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Scanned documents are off centre

I have a new Epson WF 7715 and when I scan an A4 document it produces an off centre scan, with part of the side of the page cut off. The guides are centralised, and I can’t find any way to fix it. Would appreciate any help

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Hi @sandra_r ,

Have you selected the correct paper size setting for the size paper that is loaded?

Does this also occur when copying a document?

Does this occur when using the printer's control panel to scan a document or only if using the computer's printer software to scan a document?

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