Account is disabled and we cant get into it
My son has an ipad mini first gen and its says the account is disabled and we cant get into it. Is there a way to completely reset to use new account? Everytime we try its says disabled and we gave gone through all the steps to get it recovered and it says not found. Ugh..... please help.
Thanks so much!
Heather
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What do you mean, what exactly is not found ?
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