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My battery from ifixit isn't working well! HELP

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dear ifixit,

sadly, I bought a battery for my macbook from this website. but after only a year the battery isn’t working well. this battery now is draining faster than normal. i should let it plugged in electricity always and every time. I am so disappointed. could you please help me and give me a solve to my problem?

Thank you!

best wishes.

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Lets double check what's happening here. Install this gen of an app CoconutBattery take a snapshot of the main window and post it here so we can see 기존 질문에 이미지 추가하기

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thank you and i uploaded the snapshot already here!

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Yes, your battery is bad. Contact iFixit to get a replacement. Point to this question so they know it's not something else.

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@danj how can i contact them? by email or how?

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