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Budget 15" laptop series released by HP.

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My HP laptop shutting down itself

Why is my HP laptop shutting down itself and wouldn't be put on again. Whenever it shutdown itself and I try to put it on again it won't. And it make takes hours if not days to be put on again. I even thought it was the battery until when I got a new good battery to it and yet never stop shutting down.

Please help, I don't know what to do anymore.

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Have you blown out any dust? Could be overheating.

Hi,

What is the model number of the laptop?

Does it do this with the charger connected and switched on?

Have you checked in Event Viewer to see if there are any Critical, Error or Warning events that may show what is going on?

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Overheating is a possibility. However, once the computer is cold again, it should start soon. As Mike suggested, you should blow dry air throughout the intake and out vents. Even better would be to remove the back cover an thoroughly remove any dust built up in the board and especially the fans and heat sink vents. The cleaner, the better. If this doesn’t solve your issue, try using a different hard drive or even loading with a OS from a USB. I recommend downloading H/W Monitor to check your CPU, Hard drive and graphics card temperatures. On idle, they should be around 30-40 Celsius. Under high loads it can reach up to 80-100 Celsius, depending on the laptop’s ability to dissipate heat. Normal use, should be around 50-70 Celsius. Make sure that the fans are spinning well. Last but not least: the heat sink may need to be disassembled, cleaned and added new thermal paste in order to transfer as much heat as possible away from the CPU/GPU.

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If you haven't solved your issue yet. Try unplugging the PC and removing the battery pack, then hit the power button a couple times to unload the capacitors. Don't put the battery back in and just plug the PC. If it starts well, then turn it off and try again a few times. If it always run well without the battery plugged in, then try inserting it back in the PC. If it keeps failing with the battery, but not without it, then you know there is something wrong with the battery or the charging system.

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