It wont factory reset
I held the power and volume button down at the same time and it don't go to my factory reset all it does is to to my screen when it's loading and its been on the power screen for about 5 mins
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Assuming you were trying to reset your phone.
If the "Factory Reset" won't work for you, you could have an app or two on the device that is prohibiting it. Try restarting the device and try again after the restart. If that doesn't work, you may well want to back up whatever you want to keep on the device and then try the "Hard Reset".
NOTE: Doing this will clear 'all' the data on your phone, so it is suggested you not choose this option unless you have to, or aren't worried about losing anything on the phone.
Be sure you back up any data you want to keep, to a computer or cloud account, before doing the reset.
To "Hard Reset" the phone...
1. Make sure that the phone is actually powered off.
2. Remove your SD card, if there is one in the device.
3. Press the "Power" and the "Volume Up" buttons, together, until you see the start-up logo on the screen.
4. Once you can see the logo, release the buttons and allow the device to enter the "System Recovery Mode".
5. Next use "Volume Down" button to get to the "wipe data/factory reset" option When in recovery mode the "Volume Up" and "Volume Down" buttons are how to can navigate and highlight what option you need.
6. Once you have selected the "wipe data/factory reset", press the "Power" button to select that option.
7. On the following screen, repeatedly press the "Volume Down" button until the "Yes - delete all user data" option is what is selected.
8. Then press the "Power" button to hard reset the phone.
9. If you took your SD card out in step 2, when the device is up and running again, reinsert the SD card.
Hope my answer comes in handy for you.
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댓글 3개
Packard Bell still has products made under its name? Wow, I never would have guessed that.
drmdolfan 의
Have you checked if there is a Reset in Setting?
mike 의
My PB 101 tablet has no volume control until it comes on. Only get the name until it shuts off. I pressed the reset button with a paperclip per limited instructions that came with the tablet. Still does not start, Any other ideas??
Colleen Anderson 의