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Microsoft's third-generation Xbox game console, released November 22, 2013.

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My Xbox One struggles to read discs.

Hello,

I start by saying that English is not my native language, so excuse me if I don't express myself correctly.

I have a problem with my Xbox, when I put a disc in the console she takes it but then she does not read the disc, I do not hear the disc spinning in the console then.

However when I partially put the disc in the drive, just enough for the mechanism to engage but without releasing the disc, there I hear the disc spinning in the console and she finally gets to read it.

Do you have any idea of the problem and how I can successfully fix it?

Thank you.

이 질문에 답하기 저도 같은 문제를 겪고 있습니다

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Get a disk drive cleaner that should clean the laser

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I really don't think it's the player lens, because when I do the method I described above the console reads games 100% of the time.

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