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The Xbox One S, designed by Microsoft Corporation, was released on August 2016. The Xbox One S is a redesign of the Xbox One.

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Won’t switch on

My sons x box one S shut down half way through a game. I assumed it was the internal power supply and ordered a new one, have replaced it and it’s not turning on again. When I plug in the controller charger to the usb that lights up and is charging so I am guessing the psu is actually working ? I guess something else might be wrong, any other ideas I can try? Thanks very much.

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It might be one of two things…

  1. Prongs in wallsocket are loose

There are latches in wall sockets to keep a good connection… If the plug is sagging then this might be the problem…

2.OS error black screen

The OS in the PC might be fried… there is gallium in the system which melts very easily…. make sure the PC is properly ventilated and cooled..

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Thanks for your help I have tried new plugs, new sockets, new leads

This is also an Xbox not Pc

Thanks

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