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Repair and disassembly guides for GE Microwave ovens.

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GE Profile Microwave is blowing through door switches

I have a Profile microwave that’s about 10 years old. A couple of years ago it stopped working, and the problem turned out to be the door switch. (Surprise!) I replaced the switch, and everything was fine for about 6 months. They it stopped working again. Door switch again. Fixed. Good for about 6 months. Dead switch again. What’s going on?

I see two likely causes. 1) I’m buying $5 switches off Amazon instead of the $40 OEM switches from Sears Parts Direct. 2) There’s an issue with the microwave that’s causing it to melt switches. And melted they are. The bottom lead is consistently melting the plastic that supports it, leaving it twisted at a 45 degree angle. And it’s always the same switch.

Occam’s Razor says it’s that the switches are cheap, but before I go spend $40 for a tiny, unispired bit of plastic and metal, I thought it was worth asking the question. Anyone have experience with cheap switches dying or microwaves killing their switches repeatedly?

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Did you ever get this figured out? I am having a similar problem with a Kenmore elite over the range. Exhaust fan and lights work but it keeps blowing out the middle microswitch. I replaced the worn plastic holder for the microswitch but it still fails. So frustrating!

I've had this problem, and discovered that it has to do with door alignment or switch alignment being off. And it only happen when I open the door while the microwave is running. If I do, the switches don't switch at the same time, and the one gets welded together and trips the breaker. If I turn the microwave off before opening the door, it's fine, and the switches keep working. More info here: https://appliancerepairforum.com/PrintTo...

Consider replacing the door latch assembly. Also called the door hook. It will wear over time and not properly engage the switches. These cost from $10-$25 on Amazon. Also, do not open the door while the unit is running. Let it stop on its own or hit cancel. This is one major reason for switch failure.

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Hi @templedf ,

If the plastic is melting then it means that too much current is flowing through the switch and it is getting hot. So the problem is most likely the other component(s) that the switch is connected to. If the switch has the correct power rating then it won’t get hot if the other components are OK, The switch voltage and current ratings should be marked on it

Depending on which switch it is it may be the magnetron circuit, the fan circuit or the motor circuit etc.

You would need to have the schematic of the oven or at least to trace the wires from the switch (one side would most probably come from the input power connection) and check where it goes to and then check the components if the switch is rated correctly.

Be safety aware when working in microwave ovens as they are dangerous if you don’t know what you’re doing.

The HV capacitor can seriously injure you as it can store enough voltage (>6000V DC) for months, even if the oven has been disconnected for this amount of time. It needs to be discharged correctly before attempting any repair work. Most simply short out the terminals on the HV capacitor to dissipate the voltage but this can damage the capacitor or if an inappropriately sized screwdriver was used can actually weld it onto the terminals. Most people doing it this way are too impatient to do it correctly. Make a lead (12 gauge wire) with alligator clips at each end and a 10W 1 MegOhm resistor in series i.e. clip- lead - resistor - lead - clip, and connect it between the +ve terminal of the capacitor and the chassis and let it discharge the capacitor. Wait for about 5 minutes and then use the screwdriver to dissipate any residual charge that may be still there just to make doubly sure.

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I checked the power rating of the OEM switch and the switch I'm buying, and they're the same. After thinking about it, I realized there is one more detail worth pointing out. When the switch failed the first time, I took it apart and sanded down the contacts, and it worked for a couple more months. When it failed the second time, it wasn't melted. It's only these $5 switches that are melting.

For now it's working with another $5 switch in it. When that one blows, I'll do a careful check of where its power is coming from. Thanks for the advice.

@templedf

It may be that you're getting what you paid for.

With the first switch you said that you had to file down the contacts, presumably because they were pitted. This indicates contact wear over time due to current flow. If the material travelled from one contact to the other contact i.e spike of contact material going into hole on the other contact, then this is contact migration and is usually caused by sparking as the contacts open. This could occur over time if the microwave door was opened often before the cooking was finished to stop the operation and the oven is turned off by the interlock switches operating/releasing instead of by the control board as it should be. The interlocks are a safety device to prevent microwave radiation escaping out of an open door if the oven was operating

It may be that the new switches the material of the contacts is getting too hot (which it shouldn't) and that the insulation has inferior plastic. Again it shouldn't but who knows.

You need to check where the power is going to, from the switch, not where it is coming from, to the switch and check there.

It is coming from the supply but if for example the magnetron has some shorted turns in the windings there is less resistance therefore more current flow through the switch. This may not noticeably affect the magnetron's performance but it will have an impact on the switch

There should be a wiring schematic paper somewhere inside the housing of the microwave, probably behind the control panel.

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The cheap switch is only part of the problem. Microwave ovens are meant to be shutoff before opening the door. This is not a problem on smaller ovens as the smaller amperage discharge across the switch when you open the door does not harm it. There are two interlock switches one for each leg of the transformer that powers the magnetron, one switch completes the circuit to send power to the relay which then sends power to one leg of the transformer, the other door interlock switch is directly connected to the other leg of the transformer. This is the switch that goes bad when you open the door with the unit on. Transformers work by magnetic charge, when you open the interlock switch the voltage in the transformer will jump the switch eventually destroying it. The relay on the other leg of the transformer can handle the on/off amperage. Go with a better switch. The manufacturer could put in a heavier switch as they use the same switch for small and large ovens but it is unintentional planned obsolescence. The third interlock switch is called the monitor switch and it shorts the power to the transformer blowing the fuse if the other interlock switch gets its contacts locked together or is bypassed.

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as some one else has pointed out the alignment between the three switches may have changed making the switch directly connected to the transformer taking the blunt of the discharge load instead of the relay which is turned on by the other switch try sanding down the switch cams so that the switch activating the relay is activated first

I bought "cheap" switches on Amazon. They are made in China just like the OEM ones. Took one apart and compared to OEM and could see no material difference. The only real difference was $5 on Amazon and $56 for OEM!!

This was a great help. I found that the primary interlock switch had failed and the one wire was charred. This is a reasonable explanation for this and I know have great confidence that replacing the switch, fixing the wire and smarter usage will have it up a running again for the long haul. Thanks for the insights.

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You do not need to replace “bad” switches, just open the switch box with a razor, sand away rusted metals, bend the spring to make stronger. It will work again

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So I should open the cabinet, remove the switch, drill out the switch rivets, risk springs and metal parts going everywhere, try to clean the metal, try to reassemble everything and put in 2 new rivets? Or just replace the $2 switch? Hmmmm...

I think the real issue as someone else mentioned is the the design runs too much current through the switch. Thanks for answering though.

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What happened on my microwave was that after a while, the switch alignment was a little off between the three door switches, which caused them to actuate at slightly different times when I opened the door. This was totally fine if the microwave wasn’t running. But if I opened the door while the microwave was running, what was supposed to happen was all the switches would get tripped simultaneously causing the microwave to stop; what would actually happen is they would trip at slightly different times, which would cause an overload in one of the switches, cause the switch to fuse together like you’re experiencing, and cause the breaker to trip. I’m not an electrician and don’t know how to technically explain it, but all I know is as long as I press the stop button before opening the door, the switches stay fine and the breaker doesn’t get tripped. I hope this is helpful.

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I believe you are on target with the switch alignment theory. After owning the microwave for 13 months, I started going through switches almost daily, until I purchased a new latch board(the plastic bracket the switches are attached to). This lasted about 12 months. Then I was back to blowing switches. Just an extremely bad design.

@insmeister, could you share info on how/where you got the new latch board?

Latch boards are available from many on-line places. Possibly they're made of a less-durable material vs. the older microwaves. I report an observation, below.

Looking into the latch ramp from the front, a deep groove was worn into the top of the ramp, which alters the switch timing, even if a little.

A much older GE I saw with the same latch config had no wear on those ramps, even after ~15 years.

Consider replacing the door latch assembly, also called a door hook. It can wear and not properly engage the switches. These can be had for $10-$25 from Amazon.

Don't understand this problem, perhaps it is related to poor design/manufacturing. In my machine and most I have seen videos of switch repair, the switch has a post it gets mounted on and then gets locked into position. Unless mounting is poor then alignment should be an issue. Since most all these parts are plastic I suppose that poor quality of the parts could cause latching mechanism to be a problem, but would also assume it would be caused by locking tabs not fully engaging the switches and a little tape or plastic tape should resolve that. Perhaps someone could better explain exactly what their problem is.

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Try buying the actual OEM part. I would get from a local Appliance parts dealer. In Seattle I use Apex Appliance on Aurora.,

Inspect it at the store and see if it looks materially different? If the wire you say is melting is larger, that could be your issue.

I also wonder if the microwave itself could be cooking the switch? It’s an odd theory, but a switch doesn’t usually have high voltage, its usually just a gate for the rest of the circuit; If SOMEHOW the microwave was leaking radiation onto the switch, that could be an explanation too. wrapping the wire in foil tape might help this. Just crazy thoughts, I know.

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Hi,

As can be seen from this microwave oven example schematic mains supply voltage is connected to the interlock switches. Even 120V AC can be too high if the switch has the wrong rating or if there is a problem further into the circuit.

Cheers.

This isn't a voltage issue, it is an amperage issue. If you get a surge, you are surging amperage, voltage is constant.

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No, My issue was with the top switch. I was replacing the switch about every 2-3 weeks. I finally gave up and replaced it with an oven from Sharp.

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Hi,

Replacing the switch this often indicates that there was another problem with the oven and that it was not the failure of the switch itself. Its failure was only the symptom, not the cause.

You would need to check what the purpose of the switch was in the oven circuit and check the components that it was associated with.

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From what I’ve seen there are two major manufactures of Microwave ovens, Look at any brand, you will find a door lock switch that goes straight out with a hole in it, and another type of swich that is like a hook that slides into an opening on the frame of the oven. My KitchenAid has the first type of switch, Whirlpool, Maytag, GE, Frigidaire all have an identical door lock switchs so that is one manufacturer, this is a very common problem! The ones that have the hook type switch (LG, Samsung, Toshiba, Zline) seem to be more reliable in my experience. My Kitchen Aid is bad now and this is the fourth time its gone bad so my extended warranty is giving me a refund of the entire purchase price under their “No Lemon policy”! I've had the oven for almost 5 years.

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If you have a problem with the microwave blowing fuses or the breaker while opening the door, chances are really good it’s the monitor switch. Which is the middle or second switch. If you remove the plastic “latch board,” the receptacle the door hooks latch into which holds the switches, be certain to reinstall correctly. Because there’s a small plastic hook or clip that must go through the metal structure before the board is slid downward into position. It’s possible to install this without properly seating it, without sliding it downward into position, but if you do the switches will not align properly with the door hooks and it’ll just blow the fuse or breaker again. Also when ordering the monitor switch make sure you order the right one. Because the upper switch has the same KW3 number on it but they’re not the same switch. And they cannot be substituted because the upper is normally open and the monitor switch is normally closed. Lastly, do not open the microwave door while it’s running. Because it arcs the monitor switch internally every time and shortens its life. Let it finish running, or hit cancel. Finally, the price of the switch imo makes no diff. Some are overpriced simply because the supplier is price gouging.

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"there’s a small plastic hook or clip that must go through the metal structure before the board is slid downward into position."

Thank you!!!

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I have another problem with our GE over the stove microwave. The monitor switch is blowing the 20A fuse when I close the door. I replaced the monitor switch twice to no avail. When I disconnect the monitor switch, the microwave works fine. I cannot see a way to misaligned the switch assembly, but it seems obvious that the monitor switch is not opening before the primary and secondary switches close; thus bowing the fuse every time. Has anyone encountered this problem and how can I test this and rectify the problem? Operating the microwave without the monitor switch is probably not the best solution.

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Grab a flashlight and a pen, or something similar, go through the hook hole, push on the monitor switch. You should hear and feel it clicking. If it clicks it's good. On the control board you'll see four or five relays, one of which has a two wire connector, that you removed to remove the control panel. Put a meter on that relay, it should be open. If it's closed, tap on it with a screwdriver, see if it opens. Point is, there's a relay in series with that monitor switch. And either one may fuse closed if you open the door with the microwave running. Because they are attempting to return to normal position with power applied and they arc.

Consider replacing the door latch assembly which is also called a door hook. It can wear and not fully engage the door switches properly. These cost $10-$25 on Amazon.

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These switches are notoriously hard to align properly. If you can get a new bracket to replace the worn one it may help. After ten years you will notice allot of wear on the bracket where the door latches make contact. Mine kept blowing the 20 amp breaker and burning it the center switch. I got tired of trying to fix so I ended up buying a new microwave.

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Scott said: "I got tired of trying to fix so I ended up buying a new microwave."

Maybe that's part of the design philosophy??

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I have a GE Profile over-the range microwave unit, Model #PVM9006DJ2BB. Stopped working and the only way to work on it is to lower it from it's mounting position. Can't even check the fuse unless you do. Found the fuse had blown so replaced it with a 120Volt 20 amp fuse that I bought on Amazon for $9 for a package of four. The parts supply store wanted $56 for one!! Still didn't work. Checked the door switches and found the middle one had failed. This is the door monitor switch. Since I had to go through the effort of lowering the unit I decided to replace all three door switches. These switches are all identical and are normally closed (N/C) but they have different part numbers. The GE part numbers are WB24X10146 for the top switch, WB24X10205 for the middle switch and WB24X10204 for the bottom one. GE and popular parts supply stores want over $200 for all three switches. I bought them on Amazon for $25 and they are all made in China and no better or worse than the OEM ones which are also from China. Unit is now working fine with a total repair cost of $35. Word of advice, do not open the microwave door while it is running. This is what blows the middle door switch, so turn it off before opening the door.

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Hi @jaye56978

Just to clarify.

The door switches aren't all the same type.

The primary and secondary interlock switches are N.O type and the door monitor switch is an N.C type.

Here's the mini manual that shows the circuit details.

Cheers

All I can say is that for the GE Profile microwave with the model number which I specified, all of the OEM door switches that I replaced were N/C switches which sort of surprised me. I replaced them with N/C switches using the GE part numbers and the unit is now operating properly, as it had been for the past 8 years when I bought it new.

@jaye56978

That's very strange.

The circuit must be very different to what is shown in the mini manual for the model.

You would think that all the switches being closed when the door was open would connect power to the circuits and when the door is closed it would disconnect it.

Sort of defeats the safety aspect of the switches being there

Cheers

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