기기를 수리하세요 커뮤니티 상점

2016년 9월 16일 출시. Model A1661, A1784, 또는 A1785. 32, 128 또는 256 GB 환경 설정 / 로즈 골드, 금색, 은색, 검정색, 칠흑색 및 (Product)빨간색으로 제공됩니다.

1364 질문 전체 보기

옵션

Touch ID not working unless phone screen is off

Hey guys,

I recently noticed my home button no longer clicks down at all but it still acted as a home button. But now Touch ID doesn’t work unless i take my pentolope screws out and detach my screen from the rest of the body. When the screen is detached the home button works (but still doesn’t click). But when I put the screen back on it goes again. I’ve looked at my home button but I can’t tell what’s causing it.

Update (08/23/2020)

I’ve installed the new screen but now it isn’t working at all. There wasn’t anything wrong with the pins in the connector slot, could it be possible my home button has failed?

이 질문에 답하기 저도 같은 문제를 겪고 있습니다

좋은 질문 입니까?

예 아니요
점수 0
댓글 달기

답변 2개

필터:
가장 유용함 가장 최근 가장 오래된

옵션

It might be a defective screen and when you put back on the pressure or the cable could cause the problem. Do you have another screen you can try?

해당 답변은 도움이 되었습니까?

예 아니요
점수 0

댓글 2개:

My screen is lightly cracked. I got paid today so I've purchased a new screen from Amazon that will arrive today so I'll try that. The crack on the screen isn't that bad. I'll let you know how it goes :)

의

I've installed the new screen today and still no luck as soon as the phone boots I get the "Unable to register TouchID on this device". I'll get my hand-held microscope and take a look at the pins of the connector for the TouchID connector

의

댓글 달기

옵션

If you can't unlock your iOS device using Touch ID, can't enroll a fingerprint, or you're asked to enter your passcode, follow these steps. Try using Touch ID after each step:

  1. Make sure that you have the latest version of iOS.
  2. Make sure that your fingers and the Home button are clean and dry.* For the Home button, use a clean, lint-free cloth to wipe off any dirt or debris.
  3. Your finger should cover the Home button completely, touching the surrounding metal ring. While Touch ID is scanning, you shouldn't tap too quickly or move your finger around.
  4. If you're using a case or screen protector, make sure it doesn't cover the Home button or the surrounding ring.
  5. Go to Settings > Touch ID & Passcode and make sure that iPhone Unlock or iTunes & App Store is on, and that you've enrolled one or more fingerprints.
  6. Try enrolling a different finger.

I hope the answer comes in handy for you.

해당 답변은 도움이 되었습니까?

예 아니요
점수 0

댓글 2개:

Thanks for the response but this was not the solution. It can't seem to activate TouchID when the phone us turned on but like I said above i'll take a look at it's pins

의

@itzdaniel483 Thank you for your clarification, please keep update.

의

댓글 달기

귀하의 답변을 추가하세요

Daniel Fitton 님은 대단히 고마워 할 것입니다.
조회 통계:

24 시간 전: 0

7일 전: 1

30일 전: 3

전체 시간: 47