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A television game console produced by Sony Computer Entertainment, also known as PS4. First announced February 20, 2013 and released November 15, 2013.

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PS4 blu ray doesnt accept disks,error in update SU-42118-6

Hello everyone.

I recently bought a used PS4 (model CUH-1216A) with a broken 5V 4pin power supply connector. I managed to fix that and everything worked like a charm all until I tried to put a disk in it. It didn’t want to accept the disk and I wasn’t upset by that because i have all of my games on the store anyway. Also when clicking the eject button it beeps three times and when trying to put the disc in when console is in rest mode or turned off, the system turns on. The blu ray drive not working hasn’t bothered me until my system software update came. Think it was 8.0.3 not 100% sure tho. Tried updating and error SU-42118-6 comes up. Tried updating by usb via safe mode and same thing happens. I now couldn’t update my ps4 software or games resulting in not being able to play online. I watched some youtube tutorials and checked the rollers inside the drive. They were fine. I then tried unplugging the console and holding the power button. That didn’t fix the issue. After that I spent some time looking at different forums and also a lot more time on youtube. I found this guy called Andrew Paul on youtube and he made a video on this issue. Basically he first checked the ribbon cables from blu ray drive to motherboard and then checked for any blown fuses on motherboard. After watching his video I was happy because I thought I had finally found the solution to my problem. Checked the ribbon cables. All good. Checked the fuses. All good. Checked everything approximately 17376284 more times and all is good. Please help me.

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Thanks for the reply koppie007.

The sensor is good and blu ray drive is getting power. When pressing eject button it beeps three times. Sensor is good because when console is turned off and I try putting a disc in, the sensor recognises motion and turns on the console but doesn’t take the disc. Rollers and complete mechanism inside is good because I can put a disk in manually with the manual eject screw. The problem is the drive not being able to communicate with the motherboard and in update that causes an error. Been through every forum and youtube video, checked for everything including rollers, ribbon cables and all the possible fuses, still can’t fimd the issue.

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Hi Andre!

Does it takes discs in? Or not at all?

If the rollers and gears are okay, check the sensor. Otherwise you could also replace the drive.

If the discs go in, but the drive is not reading them OR gives an error we need to check something else.

Still it is weird, why it would not update the system at all.. There could be something wrong with the drive it’s PCB…

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Just a little update. I found a guy that is offering to pay me a bit more than I paid for it. It was a good deal and I accepted it so I guess problem solved but not really. I would still be interested if anyone has any idea what the solution might be.

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I'm basically facing this issue now. Not sure if its the ribbon or drive, touch sensor for drive doesn't beep, etc. Some say factory reset the device, in my case it was fruitless. Im assuming its a hardware malfunction with the BR drive or ribbon itself. We are not currently buying that ribbon or drive and playing on Stadia now for D2, but something about it being a hardware malfunction of the drive or bits in the ribbon was the determining factor. Believed the issue happen during the guy replacing a fan for that PS4 he got second hand where the BR worked fine before that. Neither shows signs of damage and don't see any safety issue like a safety screw missing that makes it refuse to operate without it. Not sure what was damaged and swear every power on we hear the disc laser moving in and out checking detection of a disk at power on. The sensor doesn't beep for the BR but does for power. So resting with a half working brick checking for saucy solutions still myself time to time.

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I'm about to completely feel strip this piece of s*** I bought a new blu-ray ribbon the only reason I f***** it up was because I had to put a new fan in it and I had to reheat sink it Sony should f****** bypass this dumbass hardware check so that regardless of whether you have a working Blu-ray or not you can download games and play them on your PlayStation that's just an a****** move on their part and I'm going to raise !&&* if they don't give me refund after I just paid 50 something dollars for NHL 22 just to play my friend who's on PS4 I already bought it on Xbox series s....I dont need a crappier version of the same game I already bought on PS4 not to mention they put me through complete !&&* just to get my account back or access to it back I had to find my receipt from 2007 with the serial number on it Sony has fallen off they didn't used to charge for online play they're just as greedy and money hungry as Microsoft at least they didn't invent covid though

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