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Aspire E15 E5-511 after surgery, neither keyboard nor touchpad work

So… In trying to trace a problem with charging (which i fixed!), i managed to mess up at least one of those horrid ribbon cable connectors (i believe) because, as the title states, the keyboard and touch-pad no longer function and the three ribbon cables are the only things i can think of offhand that i probably messed up on.

I know for certain that i messed up with the smaller cable that is close to the front of the computer, by memory, roughly close to where the hard drive is and the USB ribbon connects, and i am fairly certain is for the touch-pad. I broke the locking tab completely off that thing and i believe damaged one side of the base. I was able to guide the cable i where it seemed to fit properly and then pushed the tab in between the cable and the upper wires that, i suspect, are for applying pressure.

I had issue with the largest connector towards the back in that i broke the locking tab loose, but i was able to fairly accurately position the cable which seemed properly seated, and slide the locking tab back into place, which secured the cable properly. I suspect this one is the keyboard cable.

I can’t recall much trouble with the small one to the left with the flip-up tab, that one seemed to go as painlessly as could be when considering they gave us the space that perhaps only an elf or small monkey could efficiently fit their hands in to work.

If it is a clue as to what is good, the power switch works fine.

I attached both a USB mouse and keyboard which are working fine, but if i could restore natural communication between the top assembly and the MB I would be happier.

Many thanks for your thoughts!

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Like you said about the cables did you damage the flap on the cable itself or on the socket. If the socket’s flap broMe off then try a piece of electrical tape to secure it down. But if you broke the cable itself then maybe you may need a new keyboard or touch-pad. If you search up your model of computer on iFixit I am sure they will have parts but if not there may be some on eBay

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I am fairly certain in both cases it was strictly the tab portion that secures the cable into the socket. My wife advises that sound is not working through the laptop’s speakers either. I keep wondering if maybe there was a connection i disconnected but missed when i put it all back together, for i did remove the MB at one point. Besides the three mentioned cables there was one that plugged into the back underside of the MB and then up front, one that went to the right side USB ports.

I hate to do it, but i think my best bet is to now disassemble everything, verify that all connectors are accounted for, and do what i can to verify proper connectivity of the two questionable connectors. I should probably also go in search of any reference material that might identify the MB items and connections, but not too sure how to approach that yet. Might have to wait until i tear it all apart and then look for the designation, unless all Aspire E15 511 models used the same MB.

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Yes I agree. Disassemble the device and check that all the cables are in correctly. That would be what you should do

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