주요 콘텐츠로 건너뛰기

Apple의 7세대 iPad 수리 안내서 및 분해 정보.

118 질문 전체 보기

iPad 7 in boot loop, even after successful DFU mode restore

Hello here is my issue: a customer brought in an iPad 7 with a shatter screen that we need to fix, but it also has a boot loop issue. The apple logo comes up for about 10-20 seconds, then it turns off, and comes again, and so on. I tried a recovery mode restore, but it would fail with some kind of error, so I did a DFU mode restore and it worked; iTunes says the restore is successful and the iPad is restarting, but then the bootloop happens again. Any help would be appreciated!

Quick side note: I read somewhere in one of the apple forums where someone had a similar issue and said it was hapening because of lack of charge, so I am going to leave it plugged in overnight and try DFU restore again tomorrow. In the mean time, any suggestions or thoughts would be great, thank you!

이 질문에 답하기 저도 같은 문제를 겪고 있습니다

좋은 질문 입니까?

점수 0
댓글 달기

답변 1개

Start by connecting your iPad to its Power Adapter and allow the iPad to charge for at least an hour - or possibly overnight. This step is advised as a battery with very low charge, or is failing, may produce symptoms that emulate a boot loop.

If the problem fails to stabilise, while still connected to the Power Adapter, attempt a forced restart of the iPad:

Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.


Block Image

If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won't turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.

If your iPad is stuck is actually stuck in a boot-loop, you’ll need to resolve this specific issue - which may entail “restoring” the most recent version of iPadOS to the iPad. This support page outlines restoration of an iPad to Factory Settings:

Restore your iPhone, iPad or iPod to factory settings – Apple Support

You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support

Use of a PC or Mac computer is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) will be delighted to assist.


해당 답변은 도움이 되었습니까?

점수 0
댓글 달기

귀하의 답변을 추가하세요

Armen Orbelyan 님은 대단히 고마워 할 것입니다.
조회 통계:

24 시간 전: 0

7일 전: 2

30일 전: 5

전체 시간: 137