Virus - Miner, CPU load, Windows 10

Question

Dell Precision M6800

Repair guides and specifications for the Dell Precision M6800, a large Dell laptop with a 17.3" display, released in 2013.

2 질문 전체 보기

V.M. @thehole

평판: 1

2

1

게시일: 2021년 11월 17일

옵션

Virus - Miner, CPU load, Windows 10

Hi.

I think my laptop has a virus in it, which can not be identified by windows security. In “Windows security” - ”Virus and threat protection” - ”Exclusions”, the exclusions are adding to list without my permission. If laptop is not in use for 4 minutes, the CPU stars running at 100% and as soon as i touch mouse or type any button it gets back to normal work, also if the Task Manager is opened this “thing” will not occur (all works normally).

I was advise to (buy) install Kaspersky antivirus.

Do you have another option to deal with this kind of abnormality?

Thanks!))

이 질문에 답하기 저도 같은 문제를 겪고 있습니다

좋은 질문 입니까?

예 아니요

점수 0

댓글 2개:

Has the laptop data been backed up?

Andrew S 의 2021년 11월 17일

Yes, but.

Recently I’ve made a recovery point ( before virus attack ), then the virus got into system, and deleted my recovery point. Then I’ve deleted a virus (I guess the main part), but small part of it still lives inside the system.

V.M. 의 2021년 11월 18일

댓글 달기

답변 2개

Yes, but.

Recently I’ve made a recovery point ( before virus attack ), then the virus got into system, and deleted my recovery point. Then I’ve deleted a virus (I guess the main part), but small part of it still lives inside the system. — V.M.

Dan A+ @dancomptia 평판: 2.4k 4 2 1 · Answer 1 · 2021-11-17T15:25:06-07:00

Dan A+ @dancomptia

평판: 2.4k

4

2

1

게시일: 2021년 11월 17일

옵션

A permanent Antivirus solution like Kaspersky may be best to prevent future issues. But for the current abnormality, a free download of Malwarebytes (https://www.malwarebytes.com) can work. Having a data backup to OneDrive is always a good idea, as well.

해당 답변은 도움이 되었습니까?

예 아니요

점수 0

댓글 2개:

Did the Malwarebytes, didn’t help.

V.M. 의 2021년 11월 18일

If the Antivirus scan did not remove the infection, try a clean installation of Windows. Download the Windows 10 file from Microsoft's site at https://www.microsoft.com/software-downl... 10. Burn the file to a DVD or USB drive, and boot your PC from it to do the clean install.

This will remove your files, so be sure save them first. Saving the files to OneDrive instead of a USB may reduce the risk of reinfection when you transfer them back to your new Windows installation.

Dan A+ 의 2021년 11월 18일

댓글 달기