기기를 수리하세요 커뮤니티 상점

Apple 이외의 컴퓨터 키보드 수리 정보.

242 질문 전체 보기

옵션

SteelSeries Apex Pro OLED not working

I just received a new Apex Pro keyboard, and while the keyboard in itself works flawlessly, the OLED display is just black. I have tried uninstalling drivers, different USB ports, restarted computer, uninstalled and reinstalled SteelSeries GG, but no cake. I’m planning on returning it tomorrow as I’ve gotten my RMA approved, but if there’s any fix for it I would much rather avoid having to return it and wait for shipping again. Any ideas?

The OLED button in itself works (as it starts/stops videos playing).

답변되었습니다! 답변 보기 저도 같은 문제를 겪고 있습니다

좋은 질문 입니까?

예 아니요
점수 1
댓글 달기

답변 4개

필터:
가장 유용함 가장 최근 가장 오래된
선택된 답변

옵션

Update on this: I refunded and got a new, identical keyboard. The OLED worked. Seems this issue is on Steelseries' quality control.

해당 답변은 도움이 되었습니까?

예 아니요
점수 1

댓글 1개:

&&^& to late for me

의

댓글 달기
가장 유용한 답변

옵션

in the software there are ways to make that part completely black. if youve gone through those settings and verified that theyre not disabled then you might be one of the lucky few where it just doesnt work.

it seems like youve tried most of the troubleshooting steps on your own. but if the next one does the same thing then you might have bigger problems.

make sure when you get the new one to do a fresh install of the software and use a different USB that you tried with the first keyboard!

해당 답변은 도움이 되었습니까?

예 아니요
점수 1
댓글 달기

옵션

so my oled display when i go to change it in the software it wont save it just stays as the steel series logo

해당 답변은 도움이 되었습니까?

예 아니요
점수 1

댓글 1개:

same as me. Have you found out why?

의

댓글 달기

옵션

so i got my new apex pro TKL (2023) but when I started it, it didn't work so now i'm going to trade it for an identical keyboard. I really hope that it then will work :\

해당 답변은 도움이 되었습니까?

예 아니요
점수 0
댓글 달기

귀하의 답변을 추가하세요

Milo/Orpheus 님은 대단히 고마워 할 것입니다.
조회 통계:

24 시간 전: 4

7일 전: 40

30일 전: 184

전체 시간: 4,389