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The Xiaomi Poco X3 Pro is an entry level smartphone by Xiaomi released March 2021. It is equipped with a 6.67" IPS LCD screen, a 48 MP main camera and runs on the Qualcomm Snapdragon 860.

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Phone is dead, it doesn't starts

My poco x3 pro is dead it is not starting at all...

Firstly it use to restart automatically but one while I was in a mid of a call the phone gone dead with sufficient battery

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my poco x3 phone was dead after miui 13 update

Similar case here I was just scrolling in FB then suddenly it shut down, I tried restarting the phone battery, soft reset, hard reset and the combination of all key but nothing worked. I use the phone for online class, gaming and social media. Now im in !&&* because the device im using is super laggy it has 1gb ram 8gb storage.

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There are many issues that might cause this behavior, a soft reset as suggested by @geirandersen may work, if not, first try it again after charging it for at least 5 minutes with the manufacturers charger and cable from a known good outlet. Try the forced reset again holding the power button until you see the poco logo appear, release the power button this will take at least 10 seconds.

If the phone does not respond it may be stuck in a boot loop this video shows you how to disconnect and reconnect the battery which will reset the phone without losing your data.

If that fails the problem is most likely a hardware issue. If the phone works ok while charging but not on battery, the battery is probably in need of replacement.

If none of that works it needs to be repaired ; has it been exposed to any liquid spills?

Dropping this device can cause damage to among other things solder joints repair is possible but requires board level repair. There are members in the businesses section here who can help or you can search for a local provider.

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Many Poco x3 are going dead after update. Service center confirmed that its motherboard issue. And faulty updates are responsible for it. Poco company is responsible the loss of customers.( Motherboard is costing 8800Rs) if your phone is out of warranty then poco just tries to put it under the table, by ignoring the customer. Poco shud be dragged to court for bricking thousands of phones.

Same. My Poco X3 Pro just went dead suddenly. So sad.

I have the same issue..3 times .....now i registered a complaint to the consumer court..to get new device or refund

vishnu any updates about the issue???

Good afternoon,

i'm unaware of this issue and so try and google it.

From my research here is a snapshot from consumercomplaintscourt.com :

Name of Complainant MD ARQUM

Date of Complaint December 25, 2022

Name(s) of companies complained against Xiaomi ( POCO)

Category of complaint Mobile Phone

Text of Complaint by MD ARQUM:

BRAND:XIAOMI/POCO

DESCRIPTION: STEEL BLUE (6 GB,128GB)

I have purchased Poco x3 Pro from flipkart on 15-09-2021, my phone turned off automatically and dead on 10-10-2022 , but later Poco company has Increased the warranty for all Poco x3 pro users +6 months as Many Users Reported Dead Issue So I got 6 month Warranty till 2 feb 2023.

My phone got repaired on 25 October 2022 and I have Traveled to my village after 2 days phone

again got dead So i have submitted my device at service center at Paras Building, Chawni Chauraha, Bahraich Uttar Pradesh – 271801.

Its Been Two Months but still My Device not Repaired .

Please take Strict Action Against These Companies;

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Well as you have mentioned your smartphone restart automatically

Well if anyone is in this situation then you can go for force reboot

https://howtofixgadgets.com/poco-m3-rest...

If the phone is totally dead then check the battery and the patti/ flex cable sometimes water damage damages it and this cause the problem.

Hope this was helpful if you face any problem then just comment.

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Start by connecting the phone to a charger, then pressing and holding the Power button for at least 8 seconds.
This is a hard restart, but it's not 100% it'll work.

If that fails, you could try a factory restore, but that will wipe your data!

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no this is hard bricked, 90% of poco users dealt with this after near 1 year of usage, mine only 8 months. the only solution is go to center. this happened coz motherboard faulty

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your phone is dead. this happened to almost all poco x3pro users out there including me. the only thing u can do is claim warranty but if your warranty expired, you are F!!!!!

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Any luck with getting it repaired?

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Poco X3 automatic switch off/on problem

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I had the same issue after nearly 9 months of usage. I went to the service centre and they refused to repair it as the phone is an out-of-serviceable repair product or something like that, they said. In short, the company stopped making the spare parts, so the only option is that the service centre people will tell you to get a free-of-cost replacement with PocoX4 Pro (only if the previous model is still under warranty). Otherwise, you need to buy a brand new phone regardless in both cases, your data is gone if you don't have any prior backup.

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I had my poco now for one and a half years.

First time happened after 9months, took it to the store, all was fine..

Then a few months after it happened again.

And again..

But I now got used to it, when it cuts out, leave it resting at least 24h, then try to start..

Someone said at least every 15 days, switch of the phone to reboot and it will stay healthy

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If Anyone having problems of restarting try to disable location it help me alot and also update security app to latest

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My poco x3 pro is dead it is not starting

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Poco X3 automatic switch off and not tur on

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Hard brick....due to updation problem do u have warranty? If u visit authorised service center without warranty it may cost 12k they will tell it is the problem with main assy. But some experts are out there they will repair it for 2.5k 0r 3k it's called reballing, reballing the processor, gfx in main assy

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@aldrincorreya bro do you any experts ??

Bro if u have warranty please go with that visit the authorised service center Xiaomi has extended the warranty period for extra 6 months...

If they refuse to repair your phone raise a complaint on Consumer portal. Sure it will works

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