The dial-up telephone port has been broken
The telephone port for dial-up connection is broken and the cable just swims around inside. Is this a major fix, could I do it myself?
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I need to know which iMac you have. Can you see any information on it? Go here to help find out: http://support.apple.com/kb/HT1463
I've has a couple of hours to think about this and I may have your answer. There may be two ports on your iMac according to which model you have. One is a modem port that takes a standard telephone jack (RJ11) used for a dial up modem connection. The other is a ethernet port (RJ45) which is larger than the telephone jack. The ethernet can be used for networking and connecting to a high speed DSL modem. You may be trying to plug into the wrong port. Would you check this please?
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The 10.3 refers to the operating system and does not tell me what the computer is.
Your welcome mayer
Thank you mactech.
I actually missed your post up top.
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Ms Minns: With out you telling us which computer you have, we are not able to give you a clear answer to your question. Has the port ever worked? Is it possible that it is the Ethernet port and not for a modem. By telling us which computer it is we can provide so much more help. Thank you
Ken 의