옵션

Can't use Netflix app in Internet content

The Internet content of the KDL-40EX653 also includes a Netflix app. Until a few days ago, it worked, now it states that cannot reach netflix.com, even if the TV is connected to Internet (confirmed through TV's connectivity check in system settings) and other devices in the same LAN can access Netflix.

The firmware is up-to-date with the latest version available before the support termination on January 2022 (custom OS, not Android). Is there anything I can try or is maybe the app version too old?

답변되었습니다! 답변 보기 저도 같은 문제가 있습니다

좋은 질문입니까?

예 아니요

점수 0

댓글 1개

I get how annoying it is when Netflix stops working on your TV. I had something like this happen with my TV too. Even when everything else online worked, Netflix just wouldn't. My TV was also up-to-date, but some apps just don't work after a while because they're old.

dkshoup 의 2024년 2월 25일

댓글 달기

게시됨: 2023년 5월 25일

옵션

Hello,

I have had a similar problem with mine and came to the conclusion that the internet connection wasn't strong enough. We solved it by having to connect my phone's internet to the TV.

Another way to solve it could be by using wired internet.

Hope this helps :)

이 답변이 도움이 되었나요?

예 아니요

점수 1

댓글 1개:

Connecting it through Ethernet fixed the issue. It's strange, as the TV is near the router and can open other sites/apps using the Wi-Fi, wonder what happened with Netflix...

dinoo_fixit 의 2023년 5월 25일

댓글 달기

Sony Bravia 40" LCD TV

Can't use Netflix app in Internet content

답변 1개

답변을 추가하세요