Whirlpool Cabrio Series 5000 Washing Machine stopped spinning at all, stopped draining now too
Why did my washer stop draining and spinning? I tried clearing out the drain, checked, removed and cleaned the drain pump, ran a diaganostic and ran a recalibration. I am thinking the control actuator or shifter arm is bad but the stupid thing is only a year old.
It WAS the shift actuator. There were apparently several service bulletins, changes to the part and improvements before they got this problem under control. I got the newest part available and I'm up and running again today.