The motor is spinning but the head doesn't move

Question

Oral-B Vitality

Oral-B Vitality Rechargeable Toothbrush by Proctor & Gamble with a 2-minute timer. Model number D12513. Handle Type: 3709

3 질문 전체 보기

Jenjen @jenjen58340

평판: 1

게시됨: 2023년 10월 14일

옵션

The motor is spinning but the head doesn't move

Hi,

I noticed this tiny lead screw had probably fallen from its place:

Any idea how this mechanism works and how to disassemble/fix the head, it's still new.

Edit: actually it's not a lead screw, it's a pin with a spring, I tried pushing it up but it's not.

Thanks.

이 질문에 답하기 저도 같은 문제가 있습니다

좋은 질문입니까?

예 아니요

점수 0

댓글 달기

답변 2개

bill @ruggb 평판: 5.4k 4 5 · Answer 1 · 2023-10-15T07:32:49-07:00

bill @ruggb

평판: 5.4k

4

5

게시됨: 2023년 10월 15일

옵션

Those heads are replaceable items. Just buy more heads.

이 답변이 도움이 되었나요?

예 아니요

점수 0

댓글 1개:

I know that, I already replaced it many time when the bristles worn out, this one is still new so I'd rather fix it, they're $6/unit not so cheap.

Jenjen 의 2023년 10월 15일

댓글 달기

Alli @alli81389 평판: 1 · Answer 2 · 2023-12-04T06:01:10-07:00

Alli @alli81389

평판: 1

게시됨: 2023년 12월 4일

옵션

Hello! I have the same problem. Was it fixed? Or did you buy another head?

이 답변이 도움이 되었나요?

예 아니요

점수 0

댓글 1개:

Hi, unfortunately not, I replaced the head, I couldn't figure out how to disassemble it.

Jenjen 의 2023년 12월 4일

댓글 달기

Oral-B Vitality

The motor is spinning but the head doesn't move

답변 2개

답변을 추가하세요