FixHub stuck in "Firmware update needed" loop after successful update
I have a FixHub Portable Power Station that is stuck in a firmware update loop. The screen displays "Station Error: Firmware update needed." I have successfully run the update through the FixHub Web Console using a data-capable cable connected to the rear port. The console reports "Update Successful," but as soon as I unplug the device and turn it back on, it displays the same "Firmware update needed" error.
I have already tried:
1. Performing a force shutdown (holding the Action Button for 10 seconds).
2. Attempting to update multiple times via the Web Console.
The error persists every time I power the device back on. Does anyone have any ideas?
좋은 질문입니까?
댓글 9개
I've forwarded you issue onto the iFixit product team, hang tight!
DanJ 의
@issacchandler, thanks for posting. Have you reached out to our support team yet? Given the troubleshooting you've already done. That would be the next best step.
Kris Rodriguez 의
@krisrodriguez Hi, yeah I have. I ended up sending a video of the whole problem. No solution yet though.
Isaac Chandler 의
@isaacchandler, thanks for the update. When was the last time you had contact with them?
Kris Rodriguez 의
@krisrodriguez, I sent the video on Tuesday morning. It's been a pretty slow process so far. I figure they must be busy, because it takes them a 2-3 days to respond each time.
Isaac Chandler 의
댓글 4개 더보기