Why aren't my volume buttons or ringer working?

I have had the same and I put my mouth over the charging port and blew warm air into it. Fixed it straight away hope it's the same for you

Hey Danielle,

First, make sure that the ring/silent toggle on the top of the left edge of the phone is flipped to ring (not displaying a red dot). Then, go into your settings and click on Sounds. Under the "Ringer and Alerts" option, make sure that the "Change with Buttons" option is toggled to on. Try using the volume buttons again.

If this doesn't fix the problem, use the slider under the "Ringer and Alerts" to turn the volume all the way up. See if this allows it to make noises.

• If the buttons work after toggling the "Change with Buttons" option to on, your device is fixed!
• If the buttons still don't work but the screen's slider allows you to turn the volume up, you will probably need to replace the volume control cable.
• If after all of this, you still do not hear the ringer or alerts, let us know and we can troubleshoot further.

Hope this helps! Good luck!

if u go to setting slide it onto airplane mode for a minute then slide it off. ur volume buttons n txt alert n ringer shud work now. mine does it all the time its so annoyn.

My problem was when my headphones were disconnected, there's no sound when playing music on my iPod. There's also no clicking/typing sounds. My phone still rings when someone calls me though. However, it doesn't ring when I receive text messages. No sound at all. When I press the volume buttons with the headphones disconnected, it shows the sign 'Ringer' but without the full volume bar (I hope you guys know what I'm talking about).

My solution:

The hair dryer. I did everything else, hard reset, toothpick cleaning of charging port and headphone jack, blowing into the headphone jack, sucking out air from the jack and nothing worked. I was skeptical about the hair dryer at first because I was afraid that the warm air might melt my internal phone components but I tried it and it worked. I put my hair dryer on the lowest speed, and held it about 10cm away from my charging port and then to my headphone jack. 3 seconds was all it took. I'm not exaggerating. I literally just held it at the charging port for 1 second and then at the headphone jack for 2 seconds. I switched off my hairdryer, double tap the home button and the iPod control shows up WITH the volume slider. Worked like a charm.

To prevent this from happening in the future, do not disconnect your headphones while music is still playing. I find that this problem creeps up everytime I do that. Pause the music first and then unplug your headphones.

Believe it or not, I used a little isopropryl alcohol rubbing pad... the kind that the nurse rubs on your arm before a shot. I slid it as best i could into the bottom connector, both sides. And voila. the volume buttons started working again. (previously, i would hit them and the ringer icon would appear, but the little dots below were missing.)

I get Iphones with these symptoms all the time, the first thing I do is clean lint or any debris out of the charge-data port with a dental pic, then I clean the charge-data port with an alcohol soaked toothbrush while holding the phone upright so the excess alcohol cant find its way deeper inside the phone, if that doesn't fix it the charge data port gets replaced and takes care of it.

Ok so, I was determined that the port did not need replacing (slipping it in and out of the dock port, i could see I was getting a few more milliseconds of the speaker...and after two more replies about cleaning, i have made another attempt!

I carefully took cotton from swab and nail tool to clean the long edges of the port pin inside the dock connector on the phone. Several gentle yet firm passes along this edge did the trick. It took determination (30 mins) but was successful!

Thank you for your support and tips!

Hi all

I tried all of the above but the thing that worked was very simple. I brought a can of compressed air from my local computer shop, I turned the phone off and blow out both the headset jack and the charging connection, turned the phone back on and all working again :-)

I did drop my phone in the snow which started my problems with the volume buttons but the symptoms were as described above.

Hope this helps

It's basically dirt built up. If its driving you crazy and you don't have ear buds present or the alcohol. Then follow Sally's advice it worked for me.

" go into Settings, General, Accessibility, AssistiveTouch, and turn it to ON. This brings a little white dot onto the main screen which can be used instead. Then tap on the white dot, go into Device, then make sure the Mute/Unmute says Mute (as in, you have to press it to Mute it - if it says Unmute it means it is muted!!). You can also adjust the volume settings from this spot. I hope this helps someone!"

Great advice. Easy and WILL work :)

Try cleaning the iphone connector at bottom of phone. Use cardboard and insert into connector. If you look inside you can see a little divider, clean on both sides of this carefully and gently by sliding the cardboard back and forth. Gently tap phone and see if some dirt falls out. You may have to do this a few times. Also, check iPHONE : SETTINGS/SOUNDS - once in SOUNDS, scroll down to bottom to LOCK SOUNDS and KEYBOARD CLICKS make sure both are ON (green showing) if you are missing the camera click sounds and keyboard sounds while typing. Worked for me and I got close to chucking phone in the bin!

Try this. Hope this helps.

How To Fix The Ringer On An iPhone Quick And Easy

http://www.youtube.com/watch?v=5iYSnMMkR...

Sounds very stupid but I found via google & Itunes help that if you try sucking (without getting wet) the headphone jack it will clear the fault. I tried this (looking silly at the same time), guess what - IT WORKS. Not sure if you will get the same results by using a hoover instead of sucking if you don't want to look silly.

I had no sound when receiving a imessage, text or email.

Here's how I got it fixed. I went into itunes. The volume was all the way down. I turened it up and all is right with the world again. If you think about it all these sounds are sync'ed in iTunes so...I think it's a bit of a needed fix by Apple, but you know-Apple will do what Apple wants- when Apple wants. Until then---------

Try cleaning the headphone socket with a cotton bud and some surgical spirit, as well as cleaning the charging socket with a toothbrush. This worked for me.

I agree with Cathie, I tried everything, restarting it, wiping it, the lot. My phone would not show the volume bars and I would hear no sound when playing something.

From what I can gather the phone is thinking it is docked i.e. to a speaker of some kind and is getting confused. There is a sensor in the bottom of the dock which is supposed to sense if anything is connected. However if dust allows to gather at the bottom then this is where the issue starts to creep in. I had used a toothbrush before to clean the gap but when I used a toothpick I found there were large clumps of dust and fluff that came out, and hey presto it worked. This type of stuff isn't just you're loose fluff that blows around, this is stuff that might have been in there a long time and started clumping so when you clean it, make sure something comes out.

i left the phone on silent for about an hour and then the phone started working again. hope this helps

I have had 2 separate occasions when the side volume controls in the iPhone 4S do not function and can not get audio from the speakers when playing music, or receiving alerts, or calls.

When pressing the up or down volume buttons on the side of the phone a window with the speaker icon in the center would appear in the middle of the display screen. The bars beneath the speaker icon were missing and pressing the up or down volume buttons did NOT initiate the sound level bars beneath the speaker icon to appear.

Tried many suggestions from several forums and ONLY when I reseated the iPhone in a DOCK did the problem disappear. Apparently the connector pins at the bottom of the iPhone collect debrie over time and can cause electrical grounding that will cause this problem to occur.

Take note that using an iPhone USB cable to simulate the receiving end of a DOCK connector will not work. It must physically be reset into an actual DOCKING STATION.

To help eliminate this problem in the future clean the connector pins on your iPhone periodically.

Try charging it an play music an then try to change the volume an see if that works

people don't Go crazy, i fond the real problem, its a dirty headphone jack, clean it with the phone is OFF, use a wet cotton ( alcohol) , clean it few times till it works, worked for me , thanks god good look!! !!Please Vote so other users can find this quickly

Here is how:

• Double tap the home button
• Move bottom menu all the way to the left (sound slider)
• Look for the Sound Selector (round button next to volume slider)
• Tap on Sound Selector
  • The choices should include "iPhone"
  • If you do see "Dock Connector" that's where the problem stems from

Solution:

Take a soft bristle toothbrush and clean the dock connector thoroughly.

Do not use any liquids or the liquid might shorten out signal and you might

have even more problems (a possibly dead iPhone).

Make sure you insert the soft bristles gently (no forcing!) and move it side to side

gently. Use some computer grade compressed air to clean out the now loose debris.

Repeat once and blow it out again.

By tapping on the round button as described above you should now see an 'iPhone'

choice. Tap on it, increase your volume in case it's all the way down and enjoy your

iPhone once again. 5 minutes well spent.

--Kai

i had the same problem.....sucking and cleaning worked

I go to clock > set alarm > choose sound and then it's work for me. Also, the left up/down settings sound is working now.

I had the same issues with my phone. though it was in a life proof case, somehow the coke I spilled made it into the phone. Cleaning with the brush and the dust removed worked perfectly......Thank you so much, you guys rock!

After trying to clean it with a tooth brush and some pointless research I realized it was playing music when I had pressure on the home button, actually it turned out pressure period on the bottom so I squeezed it back together and she works perfect this probably due to me dropping it on its intena :( so if u have dropped ur iPhone and u aren't getting sound this might be a solution

I had the same problem. The solution to fixing this is to plug in ear phones and what a video hold the volume button up and just keep holding the click the home button and unplug the earphones/headphones finally let go off the volume up button and test if worked.

I Hope this worked

i just blew down the dock connector and headphone socket a few times and it started working. Must have been dust.

here is a simple fix guys the problem caused bcoz of the silent button. first keep ur phone in silent mode dragging the button down and while switching back to the normal mode again drag the button up hard. I guess the problem caused due to the misplacement of the switch so drag up hard.

it worked for me!!!!

Mine did the same. It was driving me mad first it was intermittent so wasn't sure weather it was just me. Then I realised I was missing calls and texts when I had my phone right with me.

I cleaned the charger port with a needle and cotton wool. W O W!! What a load of dirt was in there blocking it up. It worked perfectly after that. Try it, it may also work for you.

Julie.

I was experiencing no ringer or text sounds, buttons and music volume were all working. The answer to my puzzle was the mute switch on the side, no idea how that got switched over. On the bright side my ports got a good cleaning.

I tried a CO2 canister (for bicycle tyres) but that didn't really work. Then I tried a blow drier on its cool setting. That worked like a dream.

Same here with the volume buttons not working. I followed suggestions here and cleaned out the docking port hole. Apparently there was something in it since the buttons are working now. Yay!

just clean ur iphone mbl charging slot, coz of dust, volume control option is not working.

cheeeeeerrrrssssssss

Hey i just had that problem today.. i just plugged the cord in the usb port through the PC then plugged it in my phone.. while it was charging i played music and the sound was working perfectly.. and the sound on Vine and Youtube worked as well along with text alerts and ringtones.. After you checked everything just take it out and you're good to go.. its a possible solution but I hope it works out for anyone.

Hey Guys and Gals! What I did was clean out the head phone jack and PRAY and guess what! it works! PRAISE THE LORD!

This us what I've just done:

Settings, general, reset, reset all settings.

I have my volume now !!

As awkward as this is i had the exact same problem and went through most of the solutions everyone has posted. The one that worked; connecting it to a dock. I don't know what kind of Voodoo this docking station performed but it gave me back control of my volume settings and now it also shows the sound display :) Thanks guys!

Was having same problem with my iPhone 4S. All setting were on the correct way and slider button on side was on (covering red dot), phone would not ring when someone called, wouldn't ring when someone would text, music wouldn't play and volume for videos wouldn't play either. When pressing the volume button on side to make it go up or down, it would show the speaker but no volume control line. After trying everything under the sun. I googled it and guess what a simple fix and sounded kinda crazy but was willing to try anything. Press the right side of the corner of the phone by the home button a few times. Did this and finally started working. Hope this helps someone else out.

I found the solution to this recurring volume ringer problem.

There is a button on left hand side of the phone device, this button if switched off, it will set your volume ringer to MUTE. and regardless of you trying to raise the ringer volune or lower it from any where in your i Phone device, it will not change it! Even resetting your i phone software will not overcome the off position button.

switch it back and walla!

Make sure you check to make sure you hAve Bluetooth off. That was my problem and shut off Bluetooth and everything was back

to normal. Good luck !

The only thing i did was just blow in both the borts and then i checked the vloume and it started working again so there you go

Hopefully i helped somebody!

1. In settings go to reset at the bottom 2.then click (Reset all settings) this will not get rid of any data but it may get rid of your passwords and contacts.

!!It work for me!!

Hey I had the same problem but what

I did was 1)clean everything at the bottom of the iPhone like the speakers and charger slot also the earphone slot at the top with a cotton stick and alcohol 2) trun off phone 3)

Take a hair dryer and dry the parts you cleaned 4)leave phone off for 5-3 mins 5) put on your phone and open it and try the buttons

-this worked for me try it and see if it works for you

Omg! It's been months that my volume buttons are not working.. At first i dont believe that cleaning my phone will solve my problem because what's the connection of earphone slot and charger slot with volume buttons.. Just a while ago i gave it a try.. I clean the earphone slot , charger slot and volume buttons.. I used cotton with a little bit of alcohol and i also used pin to get dirt around the buttons.. And viola! It worked like a charm!

LOL I was literally freaking out when the volume bar under the ringer didn't show up and I couldn't hear any clicking sound when I was typing.. At first I found the hair dryer and cotton buds solution a lil bit riddiculous but I decided to give it a shot but with a lil bit different method, by using flat brush (usually used to draw the eyeline; you gotta admit girls make up tools sometimes come in handy) and boomm.... After a few swipes on the charger socket, the volume bar and all the 'missing' sounds came back to life. I suggest tiny paint brush as an alternative.

Hi there,

my symptoms was :

-when I push volume buttons I could see bell but no increasing or decreasing volume

-no music can not hear without earphones

-no sound of buttons without earphones

-I could hear ringing but no (i)messages or emails

-I could hear ringing tones in settings->sounds->ringing or SMS sound ,ale I could there adjust volume

-turn off/on, push home and power button to restart, changing volume with buttons option, change mute/unmute at AssistiveTouch won´t be helpful

What works for me: clean with air in dust both earphone hole and charger hole, connect with PC, then I hear the sound of the connecting to PC and finally I could adjust volume with buttons and also I could play music without earphones :)

Device: iPhone 4 16GB with iOS 7.1.2

It may be on silent, so turn the switch to change it, if that doesn't work, whenever you need to change the volume go in the music app and play a song, use the slider to change volume.

I had this issue long time ago and I found this video that showed me that the charging port needed to be replaced. If this is what your talking about take a look https://www.youtube.com/watch?v=q3BAx8uZ...