필요한 것
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Appuyez brièvement sur le bouton d’augmentation du volume (1)
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Appuyez ensuite brièvement sur le bouton de diminution du volume (2)
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Il faut vraiment appuyer très brièvement
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Pour finir, maintenez le bouton latéral enfoncé jusqu’à ce que le logo Apple apparaisse (3)
i had to do this when my i screen freezed up and all pitcher on the screen started to drain
thanks john uk
GREAT advice, I was able to get my phone working right away! Appreciate your instructions.
I tried it several times and it didn't work. What next?
My husband and I both just got new iphone11s & he has had to do this twice in 6 days. Both times the screen froze on the control center. We are used to Android's so the first night he tried resetting by holding down volume up and power, and it dialed 911. He could talk to dispatcher but couldn't unfreeze the screen. First time he had it charging on his Samsung's wireless charger and woke up to find it frozen, second time he was trying to go “back” while using it in the rain.
This did work both times to get it up and running. Just strange it hasn't happened to me once, but him twice in the first week.
worked for me too! Thank you to whoever posted this
I tried the 3 steps my phone won’t turn off
phone won’t restart still:(
maria grgs - 답글
My I-phone 11 is only 2 weeks. It froze and I can not turn it off.
Mine tells me to connect to iTunes
ive done these steps a lot, I’ll get the logo, then that goes off & then it tells me to go to iTunes
I am not done, my phone is still not working
cela a marché du premier coup MERCI
Debora DeA - 답글
mine is freezing on apps and the side Botton randomly stops working and I have tried taking out my SIM card to reset that but nothing .
Mine is frozen and the up/down button didn’t make a difference, it doesn’t work. I’ve loved IPhones since 4 but this 11 model is so bad, I’m probably going to switch.
Thank you so much for your help
Anita Kami - 답글
Didn't work and it's just the same info Apple gives you so show me what to do if this method doesn't work?
what do I do if this doesn’t work and my iPhone screen is still frozen?
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다른 161명이 해당 안내서를 완성하였습니다.
댓글 59개
Same problem with my iPhone 11. 2x this week!
My phone will not responding to anything and it won’t force restart either it’s completely frozen
My phone is doing the same thing, did you find a solution?
Mine also won’t respond to anything and won’t restart - did anyone find another way?
Mel -
this is my problem to. I would like an answer I don’t get it!
When I’m on a telephone call I cannot put my speaker phone on. There is no icon to turn on speakerphone. But when I put the speakerphone on before the call I can’t turn it off during the call, everybody hears my call.
This solution worked for me. My phone was stuck on the loading circle. The key is to quickly press the up, then down volume button in succession (don’t hold them) and then hold the power button until you see the apple logo. Thanks @yvaneck
Ya ! Thanks for the key , it did work :)
Divya R -
thank you! it did work, finally! the key was-’’ (DONT HOLD THEM)’’ !
That was it. Needed to do the sequence quickly. Thanks
Anyone have any tips for when the Up/Down/Side Button process does NOT work?
I’ve had the phone for a week and it’s just not working now and this process does not work.
Correction to the Instruction above
(can’t believe Apple doesn’t correct it):
1. Press once and release volume up button,
2. then press once and release volume down button,
3. then hold the Side button till apple logo appears.
I don't know if this will help. I rang Apple and they told me to use iTunes to restore, if on Windows computer and you are using the app, uninstall this. Then download the full version direct from Apple's website. It worked for me…the app get bringing up an error message.
My iPhone 11, latest software and it has a circle of lines Spiraling in a circle clockwise I can’t hard restart it it’s just burning up the battery I guess the only way to restart it is to let it die .
I put mine in the fridge couple hours… did not changed anything
This doesn’t work for me. When I follow the stated directions it goes to a black screen asking if I want to power down (completely). No Apple logo. No restart.
Same here. Mine only either lets me call emergency services or just slide to power off.
R4zzle -
You have keep holding the power button in for about another 10 to 15 seconds after the “slide to shutdown” screen appears. Then it will go black. KEEP holding the button down until the Apple logo appears! (Another 5 to 10 seconds). Patience!
This will erase the entire phone. Please don’t do this unless you actually want to reset your phone.
That is an easy fix. While there is no icon, you can touch the hide button that is on the phone while making a call,
and the speaker icon automatically shows up. That it. Good luck
My phone just went frozen and i can get it to unfreeze from the apple logo… im at day 2 and its still doo g that freeze thing and verizon said i have to order a new phone but i cant even get the personal info to get a my stuff i needed in the phone.
Genius! Nothing else worked - thanks for the tip!
Don’t do this. I did it and my iPhone 11 did an emergency SOS, it was not fun.
VPN on iphone 11 causing quite a few issues would suggest closing that for a start if it is selected on your phone.
I downloaded iOS 14 on my iPhone 11 and now i can't open any apps and can’t force restart my phone
Any suggestions?
I had the same issue but you must accept the risks when using prerelease software. report the bug on feedback.apple.com and make a backup bofore using the software next time. you may be able to restart using finder or iTunes (iTunes = pre catalina, Finder = catalina+) I was able to restart using this method.
Ari R -
phoews fxdisabled
Tash Easey - 답글
my touchscreen isn’t working so i can swipe the slide to power off. Is there another way to shut down my phone?
Colin Park - 답글
Same with mine too. I tried the iPhone reset routine-press the Vol-up button, then the Vol down button and then held on to the reset button. My phone does restarts int the Siri mode and do not take any inputs made through key board. Unni
Mines also anyone find a solution
My iPhone 7 is displaying overlapping on every page I open please help
Tracy cook - 답글
Please help my iPhone is displaying overlapping on every page I open !!!!
Tracy cook - 답글
iphone 11 freezed for the last several hours ? any suggestion s
Thank you! I never comment on things like this but my phone literally WOULD NOT RESTART and I was beginning to get upset. Literally these three steps saved my night!
worked for me too. cheeers guys
This method for a hard reboot always works, only IF carried out as instructed! The key is to be patient. Once you hold down the power button, it will take an unsettling amount of time to get to the Apple logo, including an interim screen that offers you “Slide to shutdown” which you must ignore and keep holding down, then a black screen that will take another 10 seconds or so before the logo appears.
In other words; hold down the power button and keep it held down until the logo appears!
The logo is always on… Whatever I try it won’t work
iPhone 11. Did the reset with volume up then down then the reset button till the apple logo and still frozen. Did this at all different speeds and still froze on Home Screen
Marty crul - 답글
You may have a bigger problem than just needing a reset. Go to the Apple Store.
omg same I have idea what to do what did u do ????
Hi I have an iPhone 11 that just updated to the latest update and it keeps freezing up.I can't afford to get a new phone.But ty for helping me to shut it down.I'm Elizabeth
It worked ! My phone wouldn't turn off the usual way, I couldn't use any app nor turn it off. Thanks for saving me ! xx
iCloud unlock problems
Iphone11 qu’ont je ferais la mise à jour il s’éteint puis ne démarre pas pourquoi
Thank You for this guide, I was at work today and drop the phone a very small distance (could not have been more than two feet, and I drop this phone more than a dozen times before to no damage) and the phone went dark and became unresponsive, it stressed me out for the rest of the work day due to how anxious I can become. As soon as I come home I was prepared to open up the phone with my Moray Driver Kit, and I when I was on the page for the phone that I saw the force restart option and decided to try it out. I was thinking it could not have been so easy (I though the drop might have loosen the display or battery ribbon cable) but lo-and-behold it boot up. I learn a very useful tip for iPhone today thanks to you guys.
The up and down and power button thing did work !
My iphone 11 screen went black this morning and when I put it on the charger for 6 hours it still is black. Tried to hard reset and that was not successful. Any tips on how to get my phone powered back on?
Ça ne fonctionne pas
Niego - 답글
Toujours pas
Niego - 답글
A
droite c est SIri
qui
apparaot
Niego - 답글
Nope, didn’t work.
Lesley Lupo - 답글
That didn’t work
tora324 - 답글
It worked for me. Thanks!
Donald Fournier - 답글
Would u mind explaining it plz !??
Danny Joanna -
Quickly pressing the volume up button only takes a screen capture! It doesn’t help force restarting your iPhone. Anddoing the same with volume down button does nothing. The others are right, it doesn’t work!
chrispatch43 - 답글
It does work, press the volume up first, then volume down, and hold the side button, it will go dark and in about 10 seconds the logo will appear
angela k - 답글
It helped me !
annmariesway - 답글
Not only did it not work but if that’s actually the way to do it then it’s incredibly stupid, it’s so easy to mess up and have to repeat 50 times before it works. It was so much easier when iPhones had d-a-m-n home button…
PhantomBrainy - 답글
Beim iPhone 11 muss man die beiden Tasten (1) und (2) gleichzeitig und etwas länger drücken!
Bernd Sonneck - 답글