소개
If your bike isn't charging, this guide might help you fix it.
필요한 것
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Under normal conditions, when plugged in and not fully charged, the light on the charger should turn red.
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If it stays green (as shown) even while the bike itself indicates charging, the solution below will probably work for you.
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Vanmoof has a great video on how to remove the smart cartridge. You will need to buy the necessary Torx wrench because I don't think it comes with the bike.
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Remove all the screws from the circled plate
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Pull apart that half of the smart cartridge. There is adhesive near the charging port so it may be a bit tough to pull apart at that end.
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The pictured connector should look burnt in some way. It's possible that some end up completely melted.
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Cut the plastic off the wires and then strip them so that they can be soldered to the pins
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Reassemble everything and the bike should now charge.
DANKE! Dieser Hinweis hat mir mein VanMoof gerettet, jetzt wo die Werkstätten alle zu sind. Habs dank dir wieder hinbekommen.
Kleiner Zusatz-Tipp: Statt Löten geht auch eine kleine handelsübliche Lüsterklemme ;)
Beste Grüße Moritz
Danke das S2 lebt wieder fielen Dank für eure super Anleitung
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다른 18명이 해당 안내서를 완성하였습니다.
댓글 32개
Thank you. I'm not very skilled with such things, but it worked out pretty good and I didn't find it to complicated.
sure np I didn't think it was "difficult" either but the description of difficult said something like "requires soldering" so I put it as difficult 🤷♂️
Fiddly but not complex. I was using a soldering iron for the first time and just about managed it. Thanks for the post.
Hi, I have same problem, I think there is a problem with the bms ! Any idea how can I fix it ?
sorry. dont know much besides what I wrote above. If you have more details I might be able to help. There is also a vanmoof subreddit that has been able to instruct me on how to fix a lot of the issues ive had with the bike so you might try that.
Did you manage to fix it ?
Kreont i -
I'd think the s2 is similar and might be exactly the same. I think it would be worth it to take the cartridge out and open it up to see.
I have the same question. Opened up x2 and the hub looks different, don’t see the connecter.
It is much more difficult with x2 because here the charging port is not part of the cartridge but it is in a separate box and has to be removed via the front light. It requires among others the removal of the handle bar, the front wheel and the fork from the frame.
Namahsrob - THANK YOU! - figured all this out and wrote it down: https://www.reddit.com/r/VanMoofSelfRepa....
He gives a great step by step description, but I still would have benefitted by smaller and more detailed steps and especially by photos.
Once you've got the box with the charging port out - it took me 4 hours!! - the easiest part starts. The x2 charging port looks somewhat different than the s2 charging port once you've opened the box - I needed true force and a screwdriver to open it after removing the screws-, but thanks to this fixing guide - THANKS! - and the photos, you'll know what to do.
I haven't put my x2 back together yet so no idea if in the end I will have waisted a day of my life or will be truly happy:-)
Wanne73 -
Hi, anyone know where you can purchase a new battery replacement for the x3? I havent charged my bike for over a month and when I try to charge it I get the error 19 message and it keeps blinking from the lightning bolt icon to the error 19 message. I'm assuming I need a new battery replacement from what I've researched?
Vielen Dank, hat sehr gut geklappt, habe mir so das teure einschicken 129€ über vanmoof gespart und wahrscheinlich noch ne höhere Rechnung für die Reparatur wegem defekten Bauteil/Kabelbaum ect.
Mir ist nur aufgefallen das das Ladegerät sehr heiss wird bei der Landung, bzw. man sollte auch das bike nicht über Nacht dran lassen
This fixed it for me. Only thing was for some reason I had no torx screws at all! The four that were supposed to secure the cartridge were empty holes. Any idea of the screw length so I can buy replacements? I imagine it jiggling around is what caused the problem!
Completely burned connector here. It fell apart when touching. Your manual was great. Thanks! Problem seems to be solved ( it’s charging since 2 minutes now)
Nico Treur - 답글
Hey! Thanks for this guide, very helpful. I just tried it, but the solder part didn't work for me. Maybe I don't have the right iron or tin? Do you have tips for that?
I now tried to connect the wires with a "krimkous" (I don't know the english word). The bike is unfortunately not charging. Do you think this should also work with a krimkous? Or not?
Thanks!
Thank you for this helpful guide in trying times. Same issue here, but when I opened up the cartridge the connector appeared pristine so I did not feel like messing with it. In my case the bike awakens when plugged in and pretends to charge (but the charger led never turns red. The speakers give a lot of GSM-like static. The pretend charging symbol and static are maintained for minutes longer even when unplugged - until the display ‚dies‘ due to lack of charge. Other ideas for a fix?
Wintanclan - 답글
That was my problem and it was the chargingport. Maybe it looks fine from the outside but still burnt on the inside.. .?
Wanne73 -
Sehr schöne Reparaturanleitung. Konnte so das VanMoof S2 wieder ladefähig machen. Aber auch ich habe Lüsterklemme genutzt, um die Kabel wieder zu verbinden. Hat super geklappt.
Danke nochmal.
Werkte perfect voor mij ,de lader lamp groen en werd niet rood de cartridge losgehaald zoals omschrijving en idd de stekker verbrand ik heb er 2 kleine stekkertjes aan gemaakt met krimpfolie ter bescherming werkt weer perfect geen soldeerbout nodig gehad .Bedanktr voor de beschrijving
Kun je dat misschien toelichten: stekkertjes aan gemaakt met krimpfolie?
Wanne73 -
Hi,
Alles genau so gemacht, das Bike lebt wieder, lässt sich sperren und entsperren, meldet aber den Error 29, der sich auch nicht durch zurücksetzen entfernen lässt.
Jemand eine Idee dazu?
Verzweifelte Grüße aus Hamburg
Ingo
Hallo Ingo,
Irgendwo am Modul ist ein kleines Gummideckel. Dahinter ist ein Micro-USB-eingang (und die GSM-Karte).
Versuch mal das Modul eine Weile durch Micro-USB an einen Laptop zu verbinden. Das Modul mußte dann auch met die App verbinden können.
Gruß,
Dick
Dick -
Thanks so much! Per the crystal clear instructions given, my repair went smoothly as can be. My connector was burnt. Last night after a 39 mile ride, I put the bike on its charger. Got up five hours later and saw that the charge was stuck at 84%. Got online and found your charging issue repair instructions, and just now am done. Best Regards, Stephen S Platt
khazarian1 - 답글
Bonjour,
J'arrive pas à connecter mon vanmoof s2 sur mon Samsung, comment je fais ?
Wow I also had the same problem and this thread solved my problem. The soldering costs literally 10 euro's, just make sure to wrap the wire around the metal pikes and add a layer of the solder to make it stuck. You can do this!
Super, vielen Dank für diesen Tipp, Fahrrad läd wieder einwandfrei, dachte ich muss das Fahrrad wegschmeißen. 🙂
Thanks for the guide. Fixed my S2!
The X2 that does not take a charge was already soldered in the chargergate circuit. What else could be the cause of not taking a charge ?
