RAM should be replaced when the laptop is having memory issues. This could be the case when the laptop fails to boot up or crashes during memory intensive tasks. If you need further assistance or cannot diagnose any issues, please refer to our troubleshooting guide.


No parts required.

  1. Power off the laptop.
    • Power off the laptop.

    • Unplug the charging cable and any other cables plugged into the laptop.

    • Failure to remove or unplug any cables could result in electric shock.

    • Turn the laptop over so that the back panel is facing upwards.

    Add Comment

  2. Locate two switches above the battery that lock it into place.
    • Locate two switches above the battery that lock it into place.

    • Push the left-hand switch, that says "lock" above it, so that it is unlocked.

    Add Comment

    • Push and hold the right-hand switch, which says "release" above it, and lift the battery up out of its place.

    Add Comment

    • Unscrew the highlighted 5.3mm Phillips #1 screw from the middle of the back panel.

    • The screw cannot be removed fully and only loosens. Loosen the screw until the panel does not raise up anymore.

    Add Comment

    • Using a spudger, lift up and remove the loosened panel.

    • If the panel does not lift up with a moderate amount of force, do NOT try to force it out. Make sure that the screw is fully loosened before attempting again.

    Add Comment

    • Locate the two metal levers on either side of the memory chip.

    • Pull back both levers simultaneously and if done correctly, the RAM should release and lift up at an angle.

    Add Comment

    • Gently remove the RAM chip from its placement.

    • If you want to remove the second stick of RAM as well, do so by following the previous step.

    Add Comment


To reassemble your device, follow these instructions in reverse order.

One other person completed this guide.

Brian Luu

Member since: 04/08/2014

561 Reputation

3 Guides authored


Cal Poly, Team 9-17, Regan Spring 2014 Member of Cal Poly, Team 9-17, Regan Spring 2014


4 Members

9 Guides authored


Add Comment

View Statistics:

Past 24 Hours: 0

Past 7 Days: 11

Past 30 Days: 65

All Time: 3,280