Dropped my Blackberry Z10 and cracked the screen and was unable to get contacts.

내 문제

I switched to another phone so they were unable to transfer my contacts. With the screen cracked I was unable to access to pull them manually.

나의 수리

After receiving the tools we got on and walked through the process of replacing on line and it worked great.

내 조언

I wish I had done this first before buying another phone. I would have kept it.